**Company Description:** The Employment Service operated by Comfama is the platform that connects people with companies offering job opportunities and seeking talent to contribute to their growth and consolidation. The vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors, located in Medellín and Antioquia. If you are interested in reviewing vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option "Work with Us". **Job Functions:** An important company located in Medellín is seeking, for its team, a student in the practical training phase of a technical, technological, or professional program in technology and innovation, to fill the position of IT Assistant Apprentice. **Academic Requirements:** Technical, technological, or professional student currently enrolled in systems, computer science, or related fields. **Specific Responsibilities:** * Provide technical support to internal users in resolving incidents related to hardware, software, networks, and peripherals. * Install, configure, and update operating systems, applications, and computer equipment according to department requirements. * Perform preventive and corrective maintenance on computers, printers, and other technological devices. * Record and track support tickets using management tools. * Assist in configuring user accounts, email accounts, and network permissions in coordination with the infrastructure or networking team. **Knowledge Required:** * Basic knowledge of computer systems and informatics. * Proficiency with office productivity tools. * Ability to provide remote and on-site support. * Documentation of technical procedures and creation of user manuals. **Salary:** $1,423,500 + $200,000 transportation allowance + statutory benefits. **Working Hours:** Monday to Thursday from 9:00 a.m. to 7:00 p.m., Friday from 10:00 a.m. to 7:00 p.m. **Contract Type:** Apprenticeship contract. **Work Location:** Medellín. **Requirements:** Student in practical training phase. Technical, technological, or professional student currently enrolled in systems, computer science, or related fields. Basic knowledge of computer systems and informatics. Proficiency with office productivity tools. Ability to provide remote and on-site support. Documentation of technical procedures and creation of user manuals. **Offer Conditions:** **Net Monthly Salary:** 1423500