Support Analyst – Systems Technician or Technologist

Description

Job Summary: Provide technical support to users by guiding them through basic solutions, password resets, and email configuration, as well as resolving software failures and connectivity issues. Key Responsibilities: 1. Guide users step by step through basic solutions 2. Provide remote or on-site support 3. Resolve simple software failures and connectivity issues * Guide users step by step through basic solutions * Provide remote or on-site support * Reset passwords * Configure email accounts * Resolve simple software failures * Assist with connectivity issues (internet, VPN). -Requirements- Minimum education: University degree / Technical program 1 year of experience Keywords: analyst, support, apoyo, soporte, tecnico, tech, technician, technology, tecnologia, technologist, system