Systems Assistant

Description

Job Summary: A prominent commercial sector company requires a Technical Specialist or Technologist to support user request management, preventive maintenance, and incident resolution for systems. Key Responsibilities: 1. User request management support. 2. Preventive maintenance execution for workstations. 3. Technical support for resolving incidents involving equipment and technological tools. A prominent commercial sector company requires a Technical Specialist or Technologist in Computer Science, Systems, Computing, Electronics, Telecommunications, or related fields. § Support the management of user-generated requests via email or support systems related to incidents or requirements on the ERP platform. § Execute the preventive maintenance plan for workstations defined by the ICT Leader. § Assist in resolving incidents reported by users regarding their computing equipment and technological tools. § Support verification of the integrity of data and technological processes used by the company. § Support information recovery through backup updates and verifications, as well as router, switch, server, firewall, and other communication infrastructure reviews. § Verify proper functionality of communication links among the company's various locations. · Education: Technical Specialist or Technologist degree in Computer Science, Systems, Computing, Electronics, Telecommunications, or related fields. Experience: 2 years Salary: 2,200,000 to 2,400,000 Contract Type: Indefinite-term contract Working Hours: Monday–Friday, 46 hours per week Work Location: Itagüí. -Requirements- Minimum Education: University / Technical program 2 years of experience Keywords: assistant, helper, aide, auxiliary, assistant, helper, aide, system