Description
Position Summary:
We are seeking a Cloud Support Engineer to monitor, optimize, and provide technical support for cloud infrastructures, and stay up-to-date with emerging technologies.
Key Highlights:
1. Cloud server and service availability monitoring and assurance
2. Technical support and incident resolution for cloud infrastructure
3. Cloud platform resource and cost optimization
We are looking for a Cloud Support Engineer!
* Technology graduate or professional in Systems Engineering, Computer Science, or related fields.
* Experience in Linux server administration and support.
* Knowledge of domain management, SSL certificates, and Google Workspace.
* Understanding of network infrastructure and basic technical support.
* Proficiency with tools and licensing on cloud service platforms.
**What will be your main challenges?**
* Monitor and ensure the availability of servers, websites, and cloud services.
* Provide technical support and resolve incidents related to cloud infrastructure.
* Optimize resource usage, licensing, and cloud platform costs.
* Stay current with new technologies and share knowledge with the team.
* Support the sales team with technical advice, quotations, and cloud solution proposals.
Work Location: On-site employment