At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised. **What You Can Expect** ----------------------- Responsible for ensuring conformity and standardization of practices for the Monthly Complaint Trending Reviews (MCTRs), Quality System Trending Reviews (QSTRs) and Management Reviews (MRs) across all assigned ZB Sites. This role will provide crucial support in the development and ongoing management of meetings reports, assisting with the necessary information gathering, report creation, and formal presentation as applicable. Additionally, the role will ensure traceability of action items derived from these meetings and will ensure compliance to global and site procedures. Furthermore, this role will help to drive process compliance, ensuring the consistent application of these practices across ZB sites, and will interact with different functions of the QMS to achieve Zimmer Biomet Quality Goals. **How You'll Create Impact** ---------------------------- * Development and implementation of corrective/preventative action plans as well as Issue Evaluations Plans. * Management of MCTRs which includes processing of meeting minutes/reports and evidence into EtQ system, creation and assignation of triggers, and monitoring of task completion as applicable. * Management of QSTRs\-MRs which includes monitoring and follow\-up of open action items, meetings scheduling, processing of minutes/reports through applicable systems and monitoring of task completion as applicable. * Active communication with QMS functions. Maintenance of Quality Trending procedures for all assigned ZB Sites. **What Makes You Stand Out** ---------------------------- * Excellent communication, both oral and written, and interpersonal skills necessary to interact with multiple levels of the company. * Proficient in Microsoft Office Suite. * Ability to work within a team environment and build relationships outside of the department. * Ability to deliver, meet deadlines and have results orientation. * Demonstrates characteristics of high potential for future development opportunities. * Knowledge of ISO 13485:2016 and ISO 9001:2015\. * Desirable to be proficient in EtQ, SharePoint, and Microsoft Office applications (including intermediate to advanced skills in Excel, Word, and PowerPoint), along with the ability to rapidly learn new systems and databases as required. **Your Background** ------------------- * A bachelor’s degree in engineering or an alternative Bachelor’s degree program with certification as a quality engineer (e.g. CQE). * Certified Quality Engineer (CQE) and Medical device, particularly Orthopedic industry, experience preferred * 2\-5 years medical device experience required, preferably in positions related to the management of a Quality Management System, CAPA processing, and management of KPIs and Indicators for Quality Functions. * Based in Bogotá **Travel Expectations** ----------------------- EOE/M/F/Vet/Disability