Indeed
Virtual Assistant
Summary:
Captain Duster is seeking a highly reliable and professional Virtual Assistant / Operations Coordinator for a core operational role, working directly with the business owner.
Highlights:
1. Critical part of daily operations, working directly with the business owner
2. Meaningful work with potential for growth and learning real business operations
3. Hands-on training in operations, customer service, and business systems
**Virtual Assistant / Operations Coordinator – Captain Duster**
**Location:** 100% Remote
**Employment Type:** Full\-Time
**Compensation:** USD: $400–$800\+/month (based on experience and skills)
**About This Role**
Captain Duster is seeking a **highly reliable and professional Virtual Assistant / Operations Coordinator** to join our team in a core operational role.
This is not a typical VA position. You will be a critical part of our daily operations, working directly with the business owner to ensure seamless communication, scheduling, customer service, and team coordination. This role requires someone who thrives on responsibility, values consistency, and takes pride in doing excellent work every single day.
If you're looking for meaningful work where you can grow, learn real business operations, and become an essential part of a service\-based company, this could be the perfect fit.
**What You'll Be Responsible For**
* **Customer Communication:** Manage all customer emails, SMS messages, and phone calls with professionalism and care
* **Sales:** Handle inbound and outbound sales by answering and closing incoming leads, up\-selling appropriate services, following up with prospects, and proactively generating new business through cold calls, cold emails, cold outreach, and direct messages to offices and service providers during non\-peak hours.
* **Scheduling \& Coordination:** Book, reschedule, and manage all appointments and service bookings
* **Customer Service Excellence:** Provide thoughtful, kind, and solution\-oriented support to clients
* **Internal Operations:** Handle day\-to\-day communications, task follow\-ups, and workflow management
* **Team Support:** Assist with hiring, onboarding, and coordinating team members as the business grows
* **Organizational Systems:** Maintain structure, organization, and consistency across all operations
**Required Qualifications (Non\-Negotiable)**
We need someone who brings the following skills and qualities from day one:
✅ **Fluent Professional English** – Excellent reading, writing, listening, and speaking skills
✅ **Clear Communication** – Neutral, professional accent that customers can easily understand
✅ **Customer Service Experience** – Proven background in client\-facing or support roles
✅ **Tech\-Comfortable** – Confident using computers, online tools, and learning new software
✅ **Unwavering Reliability** – Shows up every workday, on time, ready to perform
✅ **High Sense of Responsibility** – Takes ownership of tasks and follows through consistently
**Personal Qualities That Define Success in This Role**
Beyond skills, we're looking for someone who brings **emotional maturity and professional consistency** to the table. The ideal candidate is:
* **Self\-motivated and driven** – You don't need constant supervision to stay productive
* **Calm and level\-headed** – You remain composed and professional, even during busy or challenging moments
* **Emotionally consistent** – Your performance doesn't fluctuate based on mood; clients and teammates can count on the same professionalism every day
* **Dependable and steady** – You understand that routine and reliability are strengths, not burdens
* **Clear communicator** – You express yourself thoughtfully and maintain professionalism under pressure
This role requires someone who brings stability, maturity, and consistency to their work. If you thrive in structured environments and take pride in being the person others can count on, you'll excel here.
**Bonus Skills (Not Required, But Valued)**
If you have experience with any of the following, please mention it in your application. However, **candidates without these skills are absolutely welcome to apply**—we will provide training for the right person:
* WordPress
* HubSpot CRM
* BookingKoala software
* Copywriting
* Email \& SMS marketing
* Sales or lead nurturing
* Google Ads, Facebook Ads, or SEO
* Content creation
* AI Tools
* Website conversion rate optimization
* Image \& video editing
Work Expectations \& Professional Commitment
This role requires **long\-term consistency and dedication**. We're building something sustainable, and we need team members who approach their work with the same commitment.
What this means in practice:
* **Reliability is essential** – This role depends on you showing up consistently and communicating proactively
* **Continuity matters** – If you ever choose to transition out of this role in the future, we ask that you provide adequate notice and remain until a replacement is fully trained
* **Communication is key** – We value transparency, responsibility, and professional accountability
We're not looking for perfection—we're looking for someone who takes their commitments seriously and communicates openly when challenges arise.
What You'll Gain
✨ **100% Remote Work** – Work from anywhere with a stable internet connection
✨ **Real Business Experience** – Learn the inner workings of a growing service\-based company
✨ **Skill Development** – Hands\-on training in operations, customer service, and business systems
✨ **Growth Opportunity** – Long\-term potential for expanded responsibilities and increased compensation
✨ **Meaningful Work** – Be a core part of a team that values excellence and professionalism
**Compensation**
* **Entry\-level candidates:** Starting at $400/month
* **Experienced candidates:** $500–$800\+/month based on demonstrated skills and background
* **Your application should clearly outline your relevant experience, skills, and strengths** so we can make a fair compensation offer
**How To Apply**
* Complete your application through Indeed
* We'll contact you to fill out another application form with more details about you
We're looking for **one exceptional person** to fill this role. If you're professional, dependable, and ready to take ownership of meaningful work, we'd love to hear from you.
Job Type: Full\-time
Language:
* English (Required)
Work Location: Remote

79Q22222+22
COP 400-800/month