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Call Center & Customer Service in Chia

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Chia

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Location:Chia

Category:Call Center & Customer Service

Senior Manager, Business Control64870450370690120

Senior Manager, Business Control

Requisition ID: 240105 Thanks for your interest in ScotiaGBS, the best campus in Bogota. Join a purpose driven winning team, committed to results, in an inclusive and high\-performing environment. ***Purpose*** The Senior Manager, Business Control, provides strategic leadership and oversight for the Business Control function, ensuring consistent, high\-quality support for Contract Owners across the Third\-Party Management Lifecycle. This role is accountable for leading a team of Managers and Analysts who facilitate supplier onboarding, risk assessments, and lifecycle activities in alignment with Procurement and Third\-Party Risk Management policies. The Senior Manager drives operational excellence, stakeholder engagement, and continuous improvement across the enterprise. ***Accountabilities*** * Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Define and execute the vision for the Business Control function, aligning with enterprise procurement and risk management strategies. * Lead cross\-functional initiatives to enhance third\-party lifecycle management and improve service delivery. * Manage and mentor a team of Managers and Analysts, fostering a culture of performance, accountability, and collaboration * Ensure consistent execution of supplier onboarding, DDQs, payment setup, renewals, and reassessments * Ensures Operational Level Agreements are met and addresses barriers to achieving amenable and timely resolution to escalated issues. * Serve as a senior point of contact for internal stakeholders including Sourcing, Legal, Risk, Control Functions, and Business Lines. * Ensure alignment across functions and resolve escalations with a strategic and solutions\-oriented approach. * Oversee adherence to Procurement and Third\-Party Risk Management policies and procedures. * Support audit readiness and contribute to governance frameworks and policy updates. * Establish and monitor KPIs to assess team performance, service quality, and operational efficiency. * Lead transformation initiatives within the Business Control. * Provide executive\-level reporting and insights to inform decision\-making and strategic planning. * Support the development and execution of strategic plans related to third\-party lifecycle management. * In conjunction with the Director, GBS Procurement, recruits, selects and onboards permanent and contract staff. * Manages team by setting performance expectations, monitoring performance, providing coaching and feedback including the preparation of performance appraisals, and supporting individual personal development plans. * Provide input into policy updates, system enhancements, and governance frameworks. * Understand how the Bank’s risk appetite and risk culture should be considered in day\-to\-day activities and decisions. * Contribute to a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Creates an environment in which his/her team pursues effective and efficient Support Services Operations in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. * Builds a high\-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching ***Reporting Relationships*** Primary Manager: Director, Global Procurement Services GBS Direct Reports:Manager, Business Control Shared Reports (solid/dotted if applicable): NA ***Dimensions*** * Oversee a team of direct full\-time employees * This role is global in nature and supports multiple categories and business units. * Key contacts include individuals across multiple Business Lines and Functions * Supports department goals \& objectives related to Value Creation * Supports adherence to Procurement and Third\-Party Management Policy * Services the Global Enterprise * Subject to SOX reporting accountabilities for controls documentation and audit support ***Education / Experience / Other Information*** * College Diploma or University Degree in related field * 5\+ years of accounting, project management, business administration, business analysis, data analyst, business process improvement, operations lead experience related to procurement and/or finance * 3\+ years of people management experience, preferably in a matrixed or cross\-functional environment. * Proven experience managing teams in procurement, third\-party risk, or vendor lifecycle operations. * Strong understanding of supplier lifecycle processes, risk management and compliance frameworks. * Strong communication and stakeholder management skills, with the ability to influence at senior levels. * Analytical mindset with experience in data\-driven decision\-making and performance reporting. * Experience with platforms such as Coupa and Icertis, with the ability to guide team usage and optimize processes is an asset * Skilled in data analysis and reporting to support performance tracking and decision\-making. * Effective written, oral, and presentation skills, with the ability to tailor messaging for diverse audiences including executives, business lines, and control functions. * Strategic thinker with a proactive approach to operational challenges. * Ability to manage multiple priorities and drive results in a fast\-paced environment. * Familiarity with Scotiabank Business Lines and Corporate Functions to support their third\-party needs * Proficient in Microsoft Office Suite (Excel, Word, PowerPoint), with the ability to produce executive\-level reporting, dashboards, and presentations * Self\-motivated, proactive, and effective in leading cross\-functional teams. **Specific Requirements:** * Fluent in English and Spanish required + ***Working Conditions*** Work in a standard office\-based environment; non\-standard hours are a common occurrence. Location(s): Colombia : Bogota : Bogota Scotia GBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services strategy in 15 countries in the Americas. It is composed of 7 service units. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Quality Assurance Functional Associate64870450387457121

Quality Assurance Functional Associate

**Requisition ID:** 233620 **Employee Referral Program – Potential Reward:** $200,000\.00 We are committed to investing in our employees and helping you continue your career at ScotiaGBS **Purpose** Contributes to the overall success of Global HR Technology Quality Assurance Testing globally ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. **Accountabilities** * Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. * Assess QAT projects to determine the risk of releasing the code into the current test environment, specifically the possible impact to multiple projects, the degree of overlap in the applications and the code itself, within extremely tight timeframes. * Design QAT test plans; assign and review test documentation (functions, testcases, scripts); balance the need to mitigate risk with the optimal use of testing resources while adhering to UAT policies, standards and procedures. * Schedule and approve the release of projects into the QAT environment; execute complex test plans and supervise the execution of testing, co\-ordinating resources, people and environments on a daily basis to meet the specific requirements for a project; manage multiple stakeholders with conflicting time and needs requirements; co\-ordinate code delivery with external service providers. * Continually evaluate priorities for various projects in response to frequent directional changes and take decisive action as required. * Assess the results of QAT tests and take appropriate action; work closely with the development group to resolve defects; escalate issues to management when necessary; make recommendations to release the code to Production. * Work with individual project teams, during the software development life cycle, to ensure business and technical requirements have been fulfilled; contribute recommendations and assessments to ongoing project reviews. * Maintain a thorough and current understanding of a broad range of assigned banking applications, QAT code configuration, system integration, environment resources and code delivery process; provide technical advice to development teams and external suppliers on integration of specific applications within the UAT environment. * Forecast workday estimates based upon project documentation; monitor resource demands and escalate resource shortfalls or conflicts as required. * Identify and pursue opportunities to enhance personal breadth and depth of expertise and proactively apply knowledge on the job; identify and recommend enhancements or modifications to QAT processes in an effort to continually improve overall department efficiency and effectiveness. * Understand how the Bank’s risk appetite and risk culture should be considered in day\-to\-day activities and decisions. * Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day\-to\-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk. * Champions a high\-performance environment and contributes to an inclusive work environment. **Reporting Relationships (Job Titles only)** Primary Manager: (include secondary Manager if applicable) • Quality Assurance Functional Manager / Quality Assurance Functional Specialist Direct Reports: Shared Reports (solid/dotted if applicable): **Dimensions** * Proven work experience in software Quality Assurance * Strong knowledge of software QA methodologies, tools and processes * Experience in writing clear, concise and comprehensive test plans and test cases * Experience with writing simple or complex SQL queries for data validation (must have) * Experience working in an Agile/Scrum development process (must have) * Experience with performance and/or security testing is a plus * Demonstrable, practical hands\-on experience using Jira (must have) * Strong communication skills in both English and Spanish and a demonstrated ability to resolve escalated issues effectively * Ability to deal with ambiguity in a fast\-paced environment while managing multiple competing priorities * Results focused innovator, passionate about the success of the team * Experience/knowledge of PEGA, Accounting principles, Success Factors, SAP.(nice to have) **Education / Experience / Other Information (include only those that are specific to the role)** * A degree in computer science, IT Business/Management or engineering related discipline is desirable, * 1\-2 years of demonstrable, practical hands on experience as a QA Test Engineer * B1 level of English **Working Conditions** * Work in a standard office\-based environment; non\-standard hours are a common occurrence. * Reporting into the QA Testing Specialist in Bogotá, the incumbent will be a member of the QA organization responsible for software testing across a very diverse portfolio of applications for Finance, HR, AML, Risk, Collections, Pega within Enterprise Technology. I have reviewed, and understand the key accountabilities of my role. Location(s): Colombia : Bogota : Bogota ScotiaGBS is a Scotiabank Group company located in Bogota, Colombia created to support different processes of the Bank and the development and execution of its global services. We offer an inclusive, positive work environment, and competitive benefits. At ScotiaGBS, we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for everyone. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaGBS; however, only those candidates who are selected for an interview will be contacted. Note: All postings in me@Scotiabank will remain live for a minimum of 5 days.

111411, Los Mártires, Bogotá, Colombia

COP 200,000/year

Join Our Team as a Contact Center Service Agent64870450403202122

Join Our Team as a Contact Center Service Agent

**Connect, Solve, and Bring Smiles! We’re Looking for Contact Center Service Agents** Are you passionate about helping people and delivering memorable experiences? This is your chance to be the voice that makes a difference! **What You’ll Do:** * Handle and manage calls, chats, or emails with empathy and professionalism. * Address concerns and provide effective solutions. * Ensure a positive experience in every interaction. **What We’re Looking For in You:** * Excellent communication and active listening skills. * A service-oriented mindset and proactive attitude. * Basic proficiency with technological tools and willingness to learn. **Why Join Us?** * A dynamic and collaborative work environment. * Benefits that make you feel valued. **Be the Voice That Transforms Experiences!** Apply now and join a team that connects with people. Position Type: Full-time

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Vigilante - Security Guard - Mosquera64870450337409123

Vigilante - Security Guard - Mosquera

**Táctica Security Group Ltda.** is currently recruiting for the position of **Vigilante** in Bogotá, specifically for services located in Mosquera. We seek responsible, committed individuals with a service-oriented attitude and **at least one (1) year of recent, verifiable continuous experience in private security**, preferably in roles related to **access control** within industrial environments. **Location:** Siberia **Shifts: Monday to Friday** **Take-home salary:** $2.100.000 **Requirements:** * Updated security guard training course * Minimum one year of experience as a security guard * Excellent personal appearance * **Applicants must be over 30 years of age** * **Strong customer service orientation** * Ability to communicate respectfully and effectively * Full availability during the stated period * It is important that applicants reside in areas close to Mosquera **We offer:** * Immediate hiring * Timely payments * A respectful and organized work environment * Opportunities for future employment based on performance If you meet the profile and are interested, please send your resume to **recursoshumanos@tacticasg.com - 3227168735** Job type: Full-time

Cl. 3 #5-40, Mosquera, Cundinamarca, Colombia

COP 2,100,000/year

Bilingual Agent (Monday to Friday)64870146422145124

Bilingual Agent (Monday to Friday)

**Join Our Team as a Bilingual Agent!** **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday (weekends off) **Salary:** $2,850,000 – $3,000,000 per month **Language:** English (mandatory) **Work Mode:** In-person **Location:** Bogotá, Cundinamarca (San Cayetano Logistics Complex) **Job Summary:** As a Bilingual Agent, you will play a key role in providing administrative support to law firms and medical providers in the United States. Your responsibilities will include: * Answering calls professionally in English. * Managing calendars and scheduling appointments. * Organizing and managing documentation. We are looking for someone with conversational-level English who demonstrates polite and professional communication, both by phone and email. If you are passionate about customer service and organization, this is the place for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among doctors and lawyers in the U.S., aiming to employ 1,000 people in Colombia by 2026. Our mission is to facilitate connections between these professionals and Colombia’s talented workforce. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and a balanced work schedule (weekends off!). * Opportunity to improve your English while working. * We value every team member and their opinions. * A growing environment where you can be part of our story. **Performance Objectives:** * Carry out all administrative responsibilities with attention to detail and efficiency. * Provide support to team members and clients via phone calls and emails. * Maintain professional and organized communication. * Perform data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; paid training provided. **Physical Requirements:** Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * Weekends off. * 40-hour workweek from Monday to Friday. * Indefinite-term employment contract. * Health insurance (EPS), pension, severance pay, bonus, and access to family compensation fund. **We’re excited to meet you!** If you’re looking for a place where you can grow and develop your skills, we look forward to your application! Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000-3,000,000/year

Bilingual Agent64870146390401125

Bilingual Agent

**Join Our Team as a Bilingual Agent!** **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday (weekends off) **Salary:** $2,850,000 \- $3,000,000 per month **Language:** English (mandatory) **Work Mode:** In person **Location:** Bogotá, Cundinamarca (San Cayetano Logistics Complex) **Job Summary:** As a Bilingual Agent, you will play a key role in providing administrative support to law firms and medical providers in the United States. Your responsibilities will include: * Answering calls professionally in English. * Managing calendars and scheduling appointments. * Organizing and managing documentation. We are looking for someone with conversational-level English who demonstrates polite and professional communication, both by phone and email. If you are passionate about customer service and organization, this is the place for you! **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among physicians and attorneys in the U.S., aiming to employ 1,000 people in Colombia by 2026\. Our mission is to facilitate connections between these professionals and Colombia’s talented workforce. **Why Choose Profesor X?** * An excellent work environment where everyone is friendly. * Competitive salary and a balanced work schedule (weekends off!). * Opportunity to improve your English while working. * We value every team member and their input. * A growing environment where you can be part of our story. **Performance Goals:** * Carry out all administrative responsibilities with attention to detail and efficiency. * Provide support to team members and clients via phone calls and emails. * Maintain professional and organized communication. * Perform data entry and manage documents confidentially. **Key Skills and Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking ability. * Effective collaboration and analytical mindset. * Attention to detail and problem-solving skills. * Positive attitude and professionalism in customer service. * Ability to work independently with minimal supervision. **Education and Experience:** * Minimum English level B2 (bilingual). * High school diploma required; technical or university education preferred but not mandatory. * No prior experience required; paid training provided. **Physical Requirements:** Ability to sit at a desk and work on a computer for extended periods. **Benefits:** * Paid training. * Weekends off. * 40-hour workweek, Monday to Friday. * Indefinite-term employment contract. * Health insurance (EPS), pension, severance pay, bonus, and access to family compensation fund. **We’re excited to meet you!** If you’re looking for a place where you can grow and develop your skills, we look forward to your application! Job Type: Full\-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000-3,000,000/year

Student Services Advisor64859412399489126

Student Services Advisor

We are **La Fundación Universitaria Internacional de La Rioja**, a leading institution in 100% virtual education, and we are seeking a highly motivated, proactive, responsible individual with an excellent team-player attitude and strong willingness to learn; therefore, we invite you to join our institution as a **Student Services Advisor**. **Responsibilities:** * + Monitor enrollment reservations for the Foundation and offline channels. + Track enrollment drafts in the CRM tool. + Request required documentation for enrollment in each program. + Verify enrollment reservations for qualified CSUs. + Other duties within the area. **What we are looking for:** * Technical or technological graduates, or students pursuing administrative or marketing degrees. * Minimum (2) years of experience in customer service. * Intermediate Excel proficiency. * Candidates must demonstrate excellent teamwork skills, analytical ability, customer service orientation, dynamism, and proactivity. **What we offer:** * Fixed-term contract. * 100% on-site work. * Working hours: Monday to Friday, 10:00 a.m. to 7:30 p.m., and Saturdays until noon. #LI-IJ1

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

AGENT DMT64849691008259127

* **LOCATION** ------------ Calle 26 No 57\-83 Oficina 502, Bogota, Distrito Capital de Bogotá, Colombia * ### **CAREER AREA** Other * ### **JOB TYPE** Full time * **JOB ID** ---------- \#R68137 The DMT Agent provides exceptional customer service and support for Compusafes, Smart Safes, Recyclers, and other devices included in Brinks' service offerings (Brinks Complete and Traditional Brinks services). The DMT Agent operates in a fast\-paced environment, proactively monitoring the device network and responding to incoming calls, outbound calls, emails, cases, and chats. This role delivers incident management services, including issue assessment, dispatching external vendors, discussing problems with the site, and escalating to internal and external business partners to ensure timely and effective resolution. The DMT agent is responsible for reviewing internal systems and provides information to validate, support and service the customer by completing processes across all lines of business. Responsibilities include researching, validating all customer inquiries received from various sources (phone, email, chat, or web), and following up until a resolution is completed in a timely and accurate manner. The Customer Support Call Center is open from 6:00 AM to 8:00 PM CT, seven days a week, so Brinks will offer varying schedules in a rotative/flexible schedule in accordance with the Colombian laws.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Home Respiratory Therapist64849501366530128

Home Respiratory Therapist

ADOM Salud is Colombia’s first home healthcare IPS, seeking dedicated and passionate RESPIRATORY THERAPISTS to work in Bogotá: ***AVAILABLE AREAS IN BOGOTÁ*** What we offer: * Service provision contract. * Autonomous agenda management. * Guaranteed timely payments. * Opportunity to earn over $3,500,000 per month, depending on your availability and commitment. * Additional bonus for task completion. * Ongoing support and a consistently professional, supportive environment. Requirements: * Degree in Respiratory Therapy, with minimum 6 months of professional experience; certifiable internships accepted. * Valid professional license and registration in ReTHUS. * Up-to-date vaccinations (Hepatitis B, Tetanus, COVID-19). * Necessary equipment for patient care. Apply now and join a team that values your well-being as much as that of our users! ADOM Salud – Your well-being is ours. Job type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 3,500,000/year

Home-Based Speech-Language Pathologist64849501412865129

Home-Based Speech-Language Pathologist

ADOM Salud is Colombia’s first home healthcare IPS, seeking committed and passionate Speech-Language Pathologists to work in Bogotá: ***AVAILABLE AREAS IN BOGOTÁ*** What we offer: * Service provision contract. * Autonomous agenda management. * Guaranteed timely payments. * Opportunity to earn over $3,500,000 per month, depending on your availability and commitment. * Additional bonus for task completion. * Continuous support and a consistently professional supportive environment. Requirements: * Degree in Speech-Language Pathology, with at least six months of professional experience; certified internships are accepted. * Valid professional license and registration in ReTHUS. * Up-to-date vaccinations (Hepatitis B, Tetanus, COVID-19). * Necessary equipment for patient care. Apply now and join a team that values your well-being as much as that of our users! ADOM Salud – Your well-being is ours. Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 3,500,000/year

Home-Based Occupational Therapist648495014283541210

Home-Based Occupational Therapist

ADOM Salud is Colombia’s first home healthcare provider (IPS) and is seeking dedicated and passionate OCCUPATIONAL THERAPISTS to work in Bogotá: ***AVAILABLE ZONES IN BOGOTÁ*** What we offer: * Service contract. * Autonomous agenda management. * Guaranteed timely payments. * Opportunity to earn over $3,500,000 monthly, depending on your availability and commitment. * Additional bonus for task completion. * Continuous support and a consistently supportive professional environment. Requirements: * Occupational Therapy professional with a minimum of 6 months of work experience; certified internships are accepted. * Valid professional license and registration in ReTHUS. * Up-to-date vaccinations (Hepatitis B, Tetanus, COVID-19). * Necessary equipment for patient care. Apply now and join a team that values your well-being as much as that of our users! ADOM Salud – Your well-being is ours. Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 3,500,000/year

Railway Systems Integration Manager648493101396501211

Railway Systems Integration Manager

**Railway Systems Integration Manager** \- (25001717\) **Who We Are?** We are one of the world’s leading professional services firms, combining our expertise in engineering, consulting, and science to deliver positive impact. We have 73,000 professionals across more than 500 offices worldwide and offer a broad range of services in: Mining, Transportation & Infrastructure, Buildings, Environment, Energy, Oil & Gas, and Energy Transition. We provide services to transform the built environment and improve the natural environment in which we live. At WSP, we make a unique contribution to the world—we value and foster curiosity and new ideas that fuel innovation. We care deeply about environmental stewardship, with outstanding capabilities in water and energy transition. Our ESG program positions us as global sustainability leaders. Imagine a better future—for you and for everyone. **Why Work at WSP?** At WSP, you’ll find the space you need to think big and build the career that’s right for you. Our vision is to become the undisputed leader in our industry—shaping environments for the people who use them, now and in the future. We’re proud of what we do and committed to making a positive impact. We’re collaborative and inclusive—everyone brings something unique to WSP, and we value that. We encourage curiosity; new ideas drive innovation. At WSP, we actively welcome applications from qualified and eligible candidates, regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. Are you ready to begin? **With us, you can.** **Requirements:** Civil, Mechanical, Electromechanical or Systems Engineer with a minimum of 15 years’ specific experience in railway systems integration, solid knowledge of RAMS (Reliability, Availability, Maintainability, Safety), Safety, EMC (Electromagnetic Compatibility), Human Factors, and requirements management, as well as proven leadership of integration teams. Candidates must be bilingual or possess a minimum English proficiency level of C1, with the ability to lead complex projects, ensure interoperability among subsystems, and guarantee compliance with international standards across all project phases. **Responsibilities:** * Coordinate the integration of all railway subsystems (signaling, telecommunications, rolling stock, power supply, etc.), ensuring their interoperability. * Ensure the project complies with RAMS, Safety, EMC, and Human Factors regulations throughout all phases. * Define, analyze, and manage technical and functional project requirements, ensuring traceability and validation. * Lead the planning, execution, and supervision of integration, validation, and commissioning tests. * Identify technical and operational risks, implement mitigation measures, and ensure system safety. * Lead technical teams and coordinate with suppliers, contractors, and clients to ensure correct implementation. * Prepare progress reports, technical documentation, and compliance reports for regulatory bodies and stakeholders. * Propose improvements to integration processes and ensure efficiency in cost, schedule, and quality. **What We Offer:** * Hybrid work model (on-site and remote)—to be agreed with management based on role requirements. * Annual performance reviews. * Biannual employee engagement surveys. * Opportunity to join a multinational company with high-quality standards and strong growth potential. * The chance to participate in multidisciplinary projects at national, regional, and global levels. * Eligibility for our “Own It” program, enabling you to acquire shares of WSP Global through monthly payroll deductions, with an additional 50% employer contribution (subject to a defined maximum amount). You will gain immediate ownership of your shares, including those acquired with the employer contribution. **Location:** Bogotá – Monday to Friday **Contract Type:** Indefinite-term **Salary:** To be agreed upon **Apply Now!** \#Colombia \#LI\-LT1 **Primary Location** CO\-CU\-Bogotá D.C.**Schedule** Full\-time**Employee Status** Regular**Experience (Minimum Yrs.)** 15**Job Posting** Dec 24, 2025, 10:23:54 AM

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Senior Data Engineer648493101231391212

Senior Data Engineer

###### **Bilingual Internal Audit Associate** **Keywords:** *internal audit associate * internal audit assistant We are seeking a **Bilingual Internal Audit Associate** to join our growing team. In this role, the internal audit assistant will play a critical part in executing audit plans and special reviews under the guidance of the Senior Internal Auditor. As an internal audit collaborator, you will be part of a dynamic team ensuring compliance with quality control procedures and reporting protocols across our corporate group. If you are a bilingual audit analyst passionate about financial control and operational efficiency, we invite you to apply! **Responsibilities:*** Assist the Internal Audit Manager and Director in planning, executing, and reporting on audits. * Understand the scope, objectives, and plan for assigned audit projects. * Conduct interviews and process reviews, documenting risks and controls. * Execute testing procedures accurately and within deadlines. * Prepare working papers and confirm adherence to quality control processes. * Assist in delivering advisory and consulting services. **Requirements:*** Professional degree in Accounting, Finance, or related field. * Experience in internal or external auditing with reputable **auditing firms**. * Fully bilingual (direct reporting to headquarters). * Knowledge of auditing and quality control methodologies. * AuditBoard software or any other internal audit software. * Internal audit and accounting standards and topics (e.g., IIA guidelines and IFRS). * Demonstrated interest in obtaining a professional qualification (ACCA, CFA, CIA, CISA). * Willingness to travel. **Education Level:*** Professional **Industry Sectors:*** Auditing **Language:** * **English (mandatory requirement)** **Position:*** Assistant ###### **Other Skills:** **Technical Skills:*** Data analysis * Process documentation * Power BI **Interpersonal Skills:*** Effective communication * Teamwork * Analytical thinking * Openness to learning Skills Data analysis Process documentation Auditing English Beware of fraud! Magneto and its partner companies will never ask for money in exchange during a selection process. Be cautious: carefully review the job posting, and if anything seems suspicious, report it. Report fraud Requirements to apply for this position: Experience: 3 years of experience Education Level: Professional Salary: Salary negotiable

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Associate - Finance (PTP)648410333451541213

Associate - Finance (PTP)

**Title**: Associate (Finance) PTP **Location**: GSC BOG Analyze, record, and verify all accounting records related to the account payable to the supplier and generate the corresponding reports in order to demonstrate efficiency in the processes and quality in the information delivered to the BP´s. **Key Responsibilities:** * Creation of ID in COUPA costs or Expenses * Process of invoices in S21 * Approval of invoices in SAT \& COUPA * Register and send cash payments * Registering costs in CW * Closing modules in JBA or S21 for AP menu * Generation of daily and monthly reports related to the processes. * Support the country with the different requests related to the PTP process aligned in SM. * Support at discretion in activities as your TL arranges. **Skills / Requirements:** * Students/Professionals in fields such as public accounting, finance, business administration, or financial management. * A minimum of one year of experience managing accounts payable processes. * English level B2\. * Good level of MS Excel and other MS Office tools. * Customer service and communication skills. * Teamwork and autonomy **Relevant information:** * + Type of Contract: Indefinite \- Directly with DHL Colombia.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Trainer648410333615371214

**About Us** **Full Potential Solutions (FPS)** is a performance\-based, analytically driven omnichannel solutions organization with operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes, and proprietary technology to deliver groundbreaking solutions for our clients and fulfilling careers for our employees. We invest in our people and put culture first because we believe that happy, fulfilled teams deliver breakthrough results. FPS offers a competitive suite of benefits for our employees, including a lucrative compensation program, medical, dental, and vision benefits, and the opportunity for high\-potential career growth with a fast\-growing company. **Our Core Values:** * **Integrity** \- Do what’s right for everyone: clients, shareholders, partners \& colleagues, TEAM is more important than self, and create an atmosphere of mutual respect * **Excellence** \- Deliver exceptional client results, Reward and recognize performance, and Relentless pursuit of improvement * **Accountability** \- Act like an owner, take pride in our work, Measure results (your own and our clients), Be passionate * **Grace** \- Respect and appreciate differences, Care for one another, Humility, Make work personal **Our Mission**: To create conditions within which people can thrive! The **Trainer** will help employees cultivate their skills and knowledge. He/She will provide complete training to share your expertise in ways that motivate others. A Trainer is an experienced educator and must have the ability to convey a message, which should only be surpassed by a deep knowledge of their field. Organizational skills and a positive attitude are important qualities that he/she has to possess. The goal is to promote efficiency and competitive advantage by developing the skills of personnel. **Duties and Responsibilities:** * Handle FST, PST, including Nesting classes * Conduct coaching sessions with agents to evaluate skills and behavior gaps * Work with Recruitment, People and Culture, and Operations Teams to manage new hire classes accordingly * Submit reports at the end of classes and endorse agents from each training phase. * Record observations for each trainee in class for recommendations and endorsements * Deliver all types of training related to customer service, sales, and process knowledge * Partner with clients in conducting TNA, designing and developing learning content * Evaluate training results and identify opportunities * Provide operational support by resolving learning gaps affecting performance * Work on projects from end\-to\-end project cycles, starting at project conceptualization to implementation, and revisions **Qualifications:** * **With 2\-4 years of related work experience as a Trainer in a BPO setup, preferably someone who handled customer service and sales campaigns** * Proven working experience in employee development or related areas. * People\-oriented and a team player. * Adequate knowledge of learning management software and web delivery tools. * Strong verbal and written communication skills and an excellent active listener. * Ability to handle sensitive matters and apply problem\-solving skills to resolve issues. * Propensity to seek out, accept, and integrate feedback professionally. * Self\-motivated, quick/continuous learner with a passion for helping people realize their full potential. * Amenable to work onsite

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Bilingual Administrative Assistant (Monday–Friday)648410237519381215

Bilingual Administrative Assistant (Monday–Friday)

**ADMINISTRATIVE ASSISTANT** **Job Type:** Full-time. 40 hrs/week. **Monday – Friday.** **Indefinite-term contract.** Advanced level of English. **On-site** work. Excellent work environment. **Location: Bogotá, Cundinamarca, San Cayetano Logistics Complex.** **Salary Range: $2,850,000 – $3,000,000** **Job Summary:** The Legal Assistant will provide administrative support to law firms and/or U.S.-based medical provider offices. Job responsibilities include answering calls in English, calendar management, scheduling clients, and handling documentation. The ideal candidate must demonstrate polite and professional communication in English via telephone and email with clients and team members. The candidate will support the team by performing tasks related to organization and communication. Conversational-level English proficiency is required. We are obsessed with customer success, results-oriented, accountable, transparent, and aligned. **About Profesor X:** Our vision is to become the most recognized bilingual staffing company among U.S.-based physicians and attorneys, employing 1,000 people in Colombia by 2026. Our mission is to help U.S.-based doctors and attorneys hire hardworking and motivated staff in Colombia. We supply qualified personnel to American companies. We help them achieve their business goals by providing hardworking, motivated, disciplined, and bilingual staff based in Colombia. **Why Profesor X:** We offer an excellent work environment where everyone is friendly. We provide competitive compensation. We work only 40 hours per week, Monday through Friday. Your English will improve while working with us. We value our team members and their opinions. We are growing—and you can be part of that growth. We aim to showcase Colombia for its hardworking, motivated, and bilingual workforce. **Performance Objectives:** * Ensure all administrative responsibilities are executed thoroughly, with maximum attention to detail, efficiency, and timeliness. * Answer calls in English, schedule meetings, and support team members and clients. **Send and respond to emails professionally and appropriately.** * Maintain professional and courteous communication. * Perform data entry. * Organize documents. * Handle sensitive information confidentially. **Key Skills / Competencies:** * Proficient in Microsoft Office. * Excellent time management and multitasking skills, with ability to prioritize tasks. * Collaboration Skills: Analytical mindset, initiative, team orientation, clear communication. * Attention to detail and problem-solving ability. * Excellent written and verbal communication. * Professional customer service. * Consistently demonstrate a positive “I can do it” attitude. * Ability to establish and maintain effective working relationships with colleagues, clients, and the general public. * Capacity to work independently with minimal supervision. **Education & Experience:** * Minimum English proficiency level B2 or higher (Bilingual candidate). * High school diploma required. * Technical or university education preferred but not required. * **No prior experience required. We offer paid training.** **Physical Requirements:** * Prolonged periods of sitting at a desk and working on a computer. **Benefits:** * We offer paid training. * No weekend work. * 40-hour workweek, Monday through Friday. * 6 vacation days after 6 months. * Health insurance (EPS), pension, severance pay (Cesantías), bonus (Prima), and family compensation fund (Caja de Compensación Familiar). **Language:** * English (Mandatory) **Job Type:** Full-time **Salary:** $2,800,000 Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000-3,000,000/year

BILINGUAL TRAINER 10807648410237043221216

BILINGUAL TRAINER 10807

**Company Description:** We are Colombia’s first Contact Center and BPO, with over 28 years of experience delivering comprehensive solutions to public- and private-sector enterprises for customer service and management. Thanks to our track record and commitment to our purpose—"Improving Lives, Our Commitment"—since 2021 we have operated as a BIC (Benefit Corporation), reinforcing our ongoing dedication to generating well-being and efficiency for our clients and employees, as well as our intention to contribute to social and environmental issues in our country. We employ over 6,500 professionals—the #OSFamily—across the national territory, working for Colombia’s and Latin America’s most prominent companies and institutions to transform customer experiences. **Job Mission:** Design, implement, and evaluate training programs for bilingual agents. **Job Responsibilities:** **Training Program Design and Implementation:** Develop onboarding modules, technical training, and soft skills training. Adapt materials according to specific campaigns or service lines. Initial and ongoing agent training: Deliver in-person sessions. Training performance evaluation: Administer written, practical, and simulation-based assessments. Identify knowledge gaps and provide timely reinforcement. Post-training follow-up: Monitor new agents’ on-the-job performance (on-the-job training). Provide feedback and coordinate reinforcement sessions as needed. Content updating: Ensure all training materials align with current company processes and client requirements. Cross-functional teamwork and coordination: Collaborate with Operations, Quality, and Human Resources to ensure alignment of training strategies. **Requirements:** Technologist or student pursuing an administrative degree. * Minimum 1 year of experience in training. * Proficiency in office software, data analysis, and information management. **Offer Conditions:** **Net Monthly Salary:** 4000000 **Benefits:** * Career development plan. * Personal and spiritual growth programs. * Discounts with various partner organizations. * Enrollment in the Employee Fund.

111411, Los Mártires, Bogotá, Colombia

COP 4,000,000/year

Medical Scheduler Coordinator648410237359391217

Medical Scheduler Coordinator

**Join Our Team as a Medical Scheduling Assistant!** **Position:** Medical Scheduling Assistant **Employment Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday, daytime hours **Location:** Bogotá, Cundinamarca (San Cayetano Logistics Complex) **Salary:** $2,850,000 – $3,000,000 per month **Contract:** Indefinite (No weekends!) Why Choose Us? At **Profesor X**, we believe in the power of effective communication and a positive work environment. Our goal is to become the most recognized bilingual staffing agency for physicians and attorneys in the U.S. We want you to be part of our growth toward hiring 1,000 people in Colombia by 2026. What Will You Do? As a Medical Scheduling Assistant, you will serve as the crucial point of contact for our U.S. providers, delivering administrative support for appointment scheduling. Your responsibilities will include: * **Customer Service:** Answering calls and emails in English with professional communication. * **Calendar Management:** Managing calendars and scheduling appointments. * **Document Organization:** Maintaining and organizing confidential information. What Are We Looking For? We seek a candidate with: * **English Proficiency:** Conversational level (minimum B2). * **Key Skills:** Excellent communication skills, attention to detail, and multitasking abilities. * **Proactive Attitude:** A positive, results-oriented mindset. Benefits: * **Excellent Work Environment:** Collaborate with a friendly and motivated team. * **Professional Development:** Opportunities to improve your English. * **Comprehensive Compensation:** Includes health insurance (EPS), pension, severance pay, bonus, and family welfare fund. * **Paid Training:** We support your professional development. Join Us If you are passionate about customer service and eager to grow within a dynamic and professional environment, this is your opportunity! **Apply today and become part of a team committed to success and growth!** Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000-3,000,000/year

Medical Scheduler648410237201941218

Medical Scheduler

**Join Our Team as a Medical Scheduling Assistant!** **Position:** Medical Scheduling Assistant **Employment Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday, daytime hours **Location:** Bogotá, Cundinamarca **Salary:** $2,850,000 – $3,000,000 per month **Contract:** Indefinite (No weekends!) Why Choose Us? At **Profesor X**, we believe in the power of effective communication and a positive work environment. Our goal is to become the most recognized bilingual staffing company for physicians and attorneys in the U.S. We want you to be part of our growth toward the goal of employing 1,000 people in Colombia by 2026. What Will You Do? As a Medical Scheduling Assistant, you will serve as the crucial point of contact for our U.S.-based providers, delivering administrative support for appointment scheduling. Your responsibilities will include: * **Customer Service:** Answering phone calls and emails in English with professional communication. * **Calendar Management:** Managing calendars and scheduling appointments. * **Document Organization:** Maintaining and organizing confidential information. What Are We Looking For? We seek a candidate with: * **English Proficiency:** Conversational level (minimum B2). * **Key Skills:** Excellent communication skills, attention to detail, and multitasking abilities. * **Proactive Attitude:** A positive, results-oriented approach. Benefits: * **Excellent Work Environment:** Collaborate with a friendly and motivated team. * **Professional Development:** Opportunities to improve your English. * **Comprehensive Compensation:** Includes health insurance (EPS), pension, severance pay, bonus, and family welfare fund. * **Paid Training:** We support your professional development. Join Us If you are passionate about customer service and eager to grow within a dynamic and professional environment, this is your opportunity! **Apply today and become part of a team committed to success and growth!** Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000-3,000,000/year

BUYER648410236884511219

**Company Description:** We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and comprise five major brands positioned across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each of these brands shapes who we are, and together—as One Team—we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch new ventures and innovate, take risks, and create opportunities that keep us at the forefront—driving us to reinvent ourselves to deliver the best shopping experience at every touchpoint with us. **Job Mission:** Responsible for planning, purchasing, and selling products within the assigned product line. **Job Functions:** The buyer manages the businesses and brands associated with their role and is accountable for the profitability of their business line—ensuring it remains profitable. They develop commercial strategies aimed at achieving the sales and contribution targets set per season. The buyer ensures Falabella carries the right products in the right stores at the right time. They ensure the latest offerings appear first at Falabella, and they secure exclusive negotiations and brand partnerships. They identify, develop, and bring new business opportunities to the table; launch new brands; and grow the business both in stores and online. Budget for purchasing national and imported brands and products, and based on this, define the optimal product mix and determine stock allocation. Review open purchase orders with Procurement Planners and monitor sales performance to maintain sufficient volume and inventory levels—ensuring optimal commercial development by category and location—and/or define clearance actions. **Requirements:** 5 years of experience in commercial strategy within the retail sector Supplier management expertise Excellent data handling and analytical skills Bilingual **Offer Conditions:**

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

E-Commerce Recruiter (Remote, LatAm)648410236723211220

E-Commerce Recruiter (Remote, LatAm)

**Job Title: E\-Commerce Recruiter :** **Job Type:** Full\-Time Contractor **Workplace:** Remote **Schedule:** Monday–Friday, U.S. business hours (PST preferred) **Compensation:** USD (DOE) **About HireHawk:** At HireHawk, we connect top global talent with high\-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote\-ready talent that makes an impact from day one. **About the Job:** About HireHawk At HireHawk, we connect top global talent with high\-performing U.S. companies. We specialize in placing exceptional professionals who combine expertise, ownership, and a results\-driven mindset. Our mission is to support our clients with reliable, remote\-ready talent while helping candidates grow their careers in fast\-paced, high\-impact environments.About the Job We’re looking for an experienced E\-commerce Recruiter with a proven track record of sourcing and hiring talent for digital commerce businesses in the U.S. This role requires a strong understanding of the e\-commerce ecosystem, including commercial, marketing, operations, and technical roles. You’ll own the full recruitment lifecycle—from sourcing and screening to interview coordination and offer closure—while partnering closely with clients to ensure successful, business\-aligned hires. If you thrive in a fast\-paced environment and excel at identifying and engaging top e\-commerce talent, this role is for you.Core Responsibilities * Source, screen, and recruit e\-commerce professionals for U.S.\-based companies. * Manage the full\-cycle recruiting process, from job intake and candidate outreach to interview coordination and offer negotiation. * Build and maintain strong talent pipelines using LinkedIn Recruiter, Workable, and other sourcing platforms. * Develop and execute sourcing strategies tailored to different e\-commerce roles (e.g., Digital Marketing, Performance, Operations, Product, Tech, Customer Experience). * Conduct structured interviews to assess technical skills, cultural fit, and commercial mindset. * Partner with the People \& Compliance team to ensure smooth onboarding and documentation. * Track recruitment metrics and provide regular updates on hiring progress and pipeline health. * Stay up to date on e\-commerce hiring trends, in\-demand roles, and compensation benchmarks. **Requirements:** **Must\-Haves for the Role:** * 3–5 years of experience recruiting e\-commerce or digital business roles for U.S.\-based companies. * Strong knowledge of e\-commerce\-related positions such as E\-commerce Manager, Digital Marketing Manager, Performance Marketer, CRM Specialist, Marketplace Manager, UX/UI, Product, or Operations roles. * Proven ability to manage multiple requisitions and clients simultaneously. * Hands\-on experience with ATS platforms (Workable preferred) and sourcing tools like LinkedIn Recruiter. * Excellent communication and relationship\-building skills with candidates and stakeholders. * Fluency in English (bilingual English/Spanish is a plus). * Availability to work full\-time aligned with U.S. business hours (PST overlap required). **Nice\-to\-Haves for the Role:** * Experience recruiting remote e\-commerce talent in LATAM or the Philippines. * Familiarity with independent contractor hiring models and compliance requirements. * Experience working with DTC brands, marketplaces (Amazon, Shopify, Walmart), or omnichannel businesses. * Background in staffing agencies, startups, or high\-growth companies. **Benefits:** **Compensation \& Benefits:** * Competitive monthly compensation in USD (DOE). * Access to a $200k\+ perk marketplace with instant discounts on 150\+ services. * Access up to 50% of approved earnings before payday (no credit checks or fees). * On\-time, in\-currency pay.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

CX Engagement Specialist (WhatsApp Customer Care Agent)648410219125791221

CX Engagement Specialist (WhatsApp Customer Care Agent)

**The role:** This position aims to coordinate and manage direct communication to maintain consumer satisfaction for each brand in the portfolio, aligned with our customers’ needs. **Responsibilities:** * You will be the face of the brand, acting as the company’s voice and the consumers’ voice to the company. * Attend to consumers and respond to requests, complaints (regarding quality and others), claims, inquiries, and requirements. Notify and address potential risks, information requests, and other matters received via phone, email, social media, and web. * Efficiently manage user/consumer inquiries received through digital channels: email, chat, and phone. * Monitor, manage, and record consumer interactions in a CRM for subsequent status reporting, including inquiries or complaints from users contacting us through enabled channels. * Propose solutions and process improvements, including customer loyalty initiatives. * Extract data to generate brand status reports, consumer reports, or relevant insights, and share them with the team or client. **Requirements** **Who are you?** * Minimum 1 year of experience working in a call center delivering consumer support. * Assertive and agile communication skills, and passion for interacting with people. **Benefits** * An indefinite-term employment contract with Findasense Colombia, including a 2-month probationary period. * 23 paid vacation days! Plus a birthday leave day. * Prepaid medical insurance—we at Findasense care about your well-being. * Work remotely from home, from another Findasense office, or anywhere in the world, in line with our Hybrid Way of Work policy. * Connectivity allowance. * Flexible working hours to help you achieve a healthy work-life balance. * Employee Fund—Fondemec. * Opportunity to participate in our volunteer program, with 40 paid working hours per year to support organizations engaged in community service or volunteer initiatives.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

SUPPLY ANALYST648410216211231222

A leading national institutional market distribution company is seeking a Food Category Negotiator to join its team for on-site work at Cota’s parcels. Professional background in domestic trade, business administration, or related fields. Experience in negotiation, customer service, demand planning, and intermediate Excel proficiency. Base Salary + Variable Salary + Allowance, including all statutory benefits. Working hours: Monday to Friday, 6:30 AM to 4:30 PM. Position type: Full-time

QVQG+8J Cota, Cundinamarca, Colombia

Negotiable Salary

Junior Digital Marketing648410169327381223

Junior Digital Marketing

**Job Description: Junior Digital Marketing (Bilingual)** **Key Responsibilities:** * Manage and optimize WordPress websites (creation, editing, and maintenance). * Plan, create, and publish social media content (Facebook, Instagram, LinkedIn, TikTok). * Implement basic on-page and off-page SEO strategies. * Set up and manage SEM campaigns on Google Ads and Meta Ads. * Design digital graphic assets (banners, posts, stories) using tools such as Canva, Photoshop, or similar. * Monitor metrics and generate performance reports. **Requirements:** * Ability to attend to and follow up with clients. * Proficiency in English (spoken and written). * Demonstrable experience or knowledge in WordPress, Meta (Facebook and Instagram), SEO, SEM (Google Ads), and Graphic Design (Adobe, Canva, etc.). * Autonomous and proactive operational capability. * Junior level (1–2 years of experience). * Creativity, attention to detail, and results orientation. * Responsible and results-oriented. Position Type: Full-time

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Bilingual Agent648410143539211224

Bilingual Agent

A leading aesthetic medicine company is seeking top talent. **We are looking for a Bilingual Call Center Agent** with advanced English proficiency and knowledge of IPS or experience in customer service and sales. Job Requirements: - Prior experience in a customer service role within a call center environment. - Advanced proficiency in English, both spoken and written. - Ability to resolve problems quickly and efficiently. - Capacity to work effectively in teams and under pressure. - Excellent verbal and written communication skills. Salary: $2,000,000 to $2,500,000 + statutory benefits + commissions Contract: Indefinite-term, directly with the company Schedule: To be determined, Monday through Saturday Position Type: Full-time, indefinite-term

111411, Los Mártires, Bogotá, Colombia

COP 2,000,000-2,500,000/year

CO - Operations Vice President648410134334741225

CO - Operations Vice President

***Make an Impact with DHL Express*** *At DHL Express, we connect people, improve lives, and deliver excellence every day. Our success is powered by strong leadership, operational discipline, and teams that are motivated to go the extra mile. We are looking for a strategic leader who is ready to take ownership of our Country Network Operations Center, driving performance, service excellence, and continuous improvement across Ground and Customs Services.* ***Role Purpose*** *Responsible for overall efficient and effective Country Network Operations Center (Ground and Customs Services) regarding pick\-up and delivery personnel and services. Ensures all material is picked up and delivered from/to all area accounts in accordance with DHL guidelines, customer expectations and government regulations. Ensures safe, efficient and timely handling and transportation of all customer materials. Develops operations plans and budgets based on goals and objectives. Works with sales management to promote sales growth by advising on customer activities and achieving specific customer call targets. May ensure compliance with import/export regulations, duties, and tariffs in some markets. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes.* ***Main Accountabilities*** * *Ensure a totally motivated and trained team in order to offer the best service in the market.* * *Develop collaborators, challenge them and grow. Identify the strengths and contributions of each.* * *Comply with the GSOP guidelines in Colombia, Identify actions and strategies to improve and control the total cost of the country’s operations.* * *Focus on the needs of customers at all stages (planning and monitoring). Build versatility so that equipment can be covered against overflows.* * *Improve productivity measures and optimize key cost performance indicators.* * *Coordination in order to reach the service levels and operating objectives for the country.* * *Communicates strategies and plans, assigns responsible and take corrective actions.* * *Ensures compliance with the planned. It installs in its teams a culture of foresight, simplicity and effectiveness.* * *Works with sales management to promote sales growth by advising on customer activities and achieving specific customer call targets* * *Share valuable information for the business, get involved.* * *Plan the objectives of your collaborators and the area.* *It constantly monitors.* ***Requirements*** * *More than 8 years of experience in managing and leading group (Professional and non\-professional).* * *Knowledge in distribution logistics, and Cost management.* * *Professional in Engineering and/or careers related with the business management; Master Degree is preferred.* * *Fully bilingual (English \- Spanish).* * *Demonstrated ability to motivate both leaders and staff to effectively translate philosophy and corporate goals.* * *Effective communications and relationship skills,* * *Excellent ability to communicate orally and in writing and in a business setting* * *Organizational and high\-level planning skills.* * *Knowledge and experience in the use of computerized systems.* *This is an opportunity to lead with purpose, influence at a country level, and be part of a company where people, performance, and passion come together.* ***If you are ready to take the next step in your leadership journey, we invite you to apply and grow with DHL Express.***

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Specialist AFR648410134494731226

**Title**: Specialist \- AFR **Location**: GSC BOG Ensure the management and monitoring of shipments, establish good communication with the customer analyzing the situation. **Key Responsibilities:** * Analyze, process instruction/requirements and manage the import/ export OFR/AFR operations for different customers. * Frequent contact with stakeholders to be aware of shipment status and Keep customers timely informed about import processes of their shipments through emails, Calls and Status Reports. * Proactive monitoring of shipment status in internal Tools (CW1, DHLi, FSI3\) but also on Carrier’s websites. * Give support on track \& trace activities and performance reporting for Shipment Management Service Line. * Add value to our customers through continuous improvement initiatives. * Cross\-training within the team **Skills / Requirements:** * Students/professionals in industrial engineering, international business, or related fields. * Minimum of 1 year in Logistics. OFR/ AFR Knowledge is a plus. * Good communication in English B2 (verbal and written). * Customer service and communication skills. * Teamwork and autonomy * Employees who have been in the organization for 12 months or in their current role * Employees that are not in transition projects **Relevant information:** * Type of Contract: Indefinite \- Directly with DHL Colombia.

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

Hybrid Customer Service Representative | Paid Training | Immediate Start648410134177291227

Hybrid Customer Service Representative | Paid Training | Immediate Start

Are you passionate about delivering exceptional experiences? As a Service Agent, you will be the first point of contact for our customers, providing personalized support, resolving concerns, and ensuring that every interaction is clear, efficient, and memorable. Your responsibilities: * Comply with established guidelines for onboarding into the Contact Center. * Log in to assigned tools to begin your work shift: SIA, AVAYA, Web Applications. * Answer calls related to assigned contracts, according to operational requirements. * Code received calls using the tool provided by the company. * Deliver services while respecting the coverage terms established for each contract. * Open a case file for each service request call, recording information and generating appropriate solutions. What you bring: * Academic background: High school diploma, technical or technological degree in any field. * Experience: 1 year of customer service experience in a call center. What we offer: At AXA Partners, we value the people who work with us—which is why we regularly review our compensation and benefits plans. You can expect: * Contract type: Fixed-term contract for 6 months, with potential conversion to an indefinite-term contract. * Salary: COP $1,700,000 + performance-based variable bonus up to COP $400,000 + food benefit of COP $100,000. * Schedule: 44 weekly hours, distributed across rotating shifts from Sunday to Sunday, with one compensatory day off per week. * Work modality: Hybrid, at Calle 102 No. 17A–61. * Opportunity for growth. Who we are: We are AXA Partners: experts in designing and delivering assistance, life insurance, credit insurance, and specialized insurance solutions—developed jointly with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ employees, and a robust global network of over 55,000 professionals. Thanks to them—and to our innovative sector-specific technology—we continue evolving, adapting, and progressing, offering solutions and services that ensure we are always by people’s side, in every circumstance. Our passion is helping others. We combine cutting-edge digital technology with human excellence to constantly explore new ways of delivering efficient and reliable experiences when it truly matters. Position type: Full-time

111411, Los Mártires, Bogotá, Colombia

COP 1,700,000/year

Legal Assistant648410031398421228

Legal Assistant

Join Our Team as a **Bilingual Legal Assistant**! **Job Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday (no weekend work) **Contract:** Indefinite-term **Work Mode:** In-person **Location:** Bogotá, Cundinamarca **Salary:** $2,850,000 **Work Environment:** Excellent and friendly **Job Summary:** We are seeking a **Bilingual Legal Assistant** to provide administrative support to law firms and medical provider offices in the United States. Responsibilities include answering calls in English, managing calendars, scheduling appointments, and handling documentation. The ideal candidate must communicate professionally and courteously in English—both by phone and email—with clients and team members. They will also support the team with organizational and communication tasks, always focused on client success. **About Profesor X:** Our vision is to become the leading company in Colombia for hiring bilingual personnel for doctors and lawyers in the United States, aiming to employ 1,000 people in Colombia by 2026. Our mission is to help U.S. doctors and lawyers hire hardworking and motivated staff from Colombia, contributing to their productivity and expansion. **Why Choose Profesor X?** * Enjoy a positive and collaborative work environment. * Competitive salary and only 40 working hours per week. * Improve your English while working with us. * We value our employees and their opinions. * Growth and development opportunities: Be part of our success! * We aim to highlight Colombia’s diligent and bilingual workforce. **Performance Goals:** * Carry out all administrative responsibilities with attention to detail and efficiency. * Answer calls in English and schedule meetings. * Send and respond to emails professionally and promptly. * Provide clear and courteous communication. * Perform data entry and organize documents. * Handle sensitive information with complete confidentiality. **Key Skills / Competencies:** * Proficiency in Microsoft Office. * Excellent time management and multitasking skills. * Effective collaboration, initiative, and clear communication. * Attention to detail and problem-solving ability. * Outstanding written and verbal communication skills. * Positive “I can do it” attitude. * Ability to build effective professional relationships and work independently. **Education & Experience:** * Minimum English level B2 (bilingual candidate). * Bonus for professional license as a lawyer. * High school diploma (bachillerato) required. * Technical or university education preferred but not required. * No prior experience needed; paid training provided. **Physical Requirements:** * Ability to sit for extended periods in front of a computer. **Benefits:** * Paid training. * Weekends off. * 40-hour workweek. * 6 vacation days after completing the first 6 months with the company. * EPS, pension, severance, bonus, and family compensation fund benefits. Are you ready to join a team that values your growth and success? Apply now and join Profesor X! Job Type: Full-time Work Location: In person

111411, Los Mártires, Bogotá, Colombia

COP 2,850,000/year

Accounting assistant (AL)648410030768661229

Accounting assistant (AL)

We are hiring: **Bilingual Accounting Assistant!** Do you have accounting experience, excellent **Excel** skills, and are looking for a Monday-to-Friday job opportunity? This vacancy is for you! We are seeking a **bilingual professional (English B2/C1)** with a minimum of **six months' experience** in accounts receivable, accounts payable, billing, treasury, and payroll. A certified accountant qualification is not required, but verifiable experience in these areas is essential. This is an excellent opportunity for those seeking stability, growth, and the chance to apply their accounting knowledge in a professional environment. We offer: * Monday-to-Friday working hours. * A professional and collaborative work environment. * Competitive salary. * Opportunities for growth and accounting development. Do you have what it takes? Don’t wait—apply now! Job Type: Full-time

111411, Los Mártires, Bogotá, Colombia

Negotiable Salary

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