We are Wizz Life, a network of clinics focused on health and wellness, and we are currently seeking an Operations Manager for our network of clinics in Colombia. ***Main Responsibilities*** **1. Coordinate dental clinic operations** Organize, supervise, and support the operational processes of all clinics, ensuring daily operations run smoothly and services are delivered according to the company’s quality standards. **2. Monitor sales, operations, and customer satisfaction metrics and KPIs** Analyze key indicators such as sales, service turnaround times, patient retention, and overall satisfaction to ensure goal achievement and identify opportunities for improvement. **3. Deliver performance reports to management** Prepare and present periodic reports (weekly, monthly, quarterly) containing operational results and relevant metrics to support executive decision-making. **4. Manage inventory across clinics** Oversee the control of supplies, materials, and equipment at all locations, ensuring optimal stock levels, preventing shortages or expired items, and coordinating orders with suppliers. **5. Meet targets versus budget** Ensure compliance with established operational and financial objectives outlined in the budget, proposing adjustments and corrective actions when necessary. **6. Travel to various cities to verify operational readiness** Conduct scheduled and unannounced visits to clinics in different locations to evaluate processes, resolve on-site issues, and standardize best practices. **7. Align with other departments within the company** Collaborate with departments such as Sales, Finance, Human Resources, and Marketing to ensure integrated efforts and alignment with corporate strategies. **8. Oversee the opening of new clinics** Plan and coordinate the operational phases involved in launching new locations, from logistics for equipment and supplies to staff training and go-live execution. **Requirements:** - 1 to 3 years of experience in operations/administrative roles. **Desirable:** - Experience in customer service and/or sales. - Excellent verbal communication skills. - Willingness and availability to travel. Job Type: Full-time, Contract