ECOMMERCE

Description

Job Summary: We are seeking a Customer Experience Analyst and Digital Support Specialist to manage orders, inventory, and systems, providing comprehensive support and high-quality service. Key Highlights: 1. Opportunity to initiate and lead the company's digital marketing area 2. Ensure a professional and high-quality customer service experience 3. Opportunity for career and salary growth **Company dedicated to the sale of tires and automotive parts,** is looking for a **Customer Experience Analyst and Digital Support Specialist**, whose objective is to provide comprehensive operational support across Customer Service, Daily Orders, and digital platforms, ensuring efficient order, inventory, and system management, as well as a professional and high-quality service experience. **Excellent opportunity to initiate and lead the company’s marketing area with the launch of digital sales** **Requirements** * Technical degree or higher in administrative, customer service, logistics, information systems, or related fields; proficiency in Shopify, WooCommerce, Mercado Libre, or similar platforms is desirable. * Proficiency in advertising tools. **Experience and Requirements** Minimum 1 year of experience in customer service or related areas, preferably in virtual environments; excellent written and verbal communication skills; ability to work autonomously and manage time effectively; basic knowledge of office software; knowledge of marketing or advertising is desirable. **Salary:** $ 2\.000\.000 \+ Transportation allowance \+ Statutory benefits. Biweekly payments **Working Hours:** 8:00 AM to 5:45 PM, Monday to Friday **OPPORTUNITY FOR CAREER AND SALARY GROWTH** **Work Location**: Engativá, Los Ángeles neighborhood Immediate hiring! Job Type: Full-time Work Location: On-site employment