Integrations and Certifications Specialist

Description

Summary: Seeking an Integrations and Certifications Specialist to provide technical guidance, manage integration lifecycles, and ensure timely delivery of certifications for clients. Highlights: 1. Opportunity to grow in an innovative environment 2. Own and oversee end-to-end integration lifecycle 3. Contribute to continuous enhancement of delivery processes At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a **Integrations and Certifications Specialist** to join one of our **clients**' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. **Duties \& Responsibilities:** * Support Certification and Integration team members * Provide technical and operational guidance for integrations and certification tasks * Act as the fallback for the Assistant Manager Certifications and Integrations * Ensure clear task prioritization and effective workload distribution * Drive adherence to departmental KPIs and integration delivery targets * Adhere to agreed plans and schedules to deliver certifications and client integrations on time * Act as the main escalation point for complex or high\-severity certification and integration issues * Own and oversee the end\-to\-end integration lifecycle for new and existing clients covering H2H, APIs, Webhooks, SFTP, VPNs, IPs and any new integration method that client adopts in future. * Own the end to end testing of any integration including the contents of interface files * Coordinate with Technical Units to ensure interface requirements are clearly defined and successfully delivered * Align and manage connectivity setups including SFTPs, VPNs, secure file transfers, IPs and external system access for all entities * Oversee connectivity requirements to ensure stable and secure communication channels * Be client facing and support clients with technical queries related to interface behavior and configuration requirements * Ensure all integration\-related JIRA tickets (incidents, client inquiries, service requests, and change requests) are created, tracked, resolved, and documented effectively * Support the execution of online and clearing test cases based on scheme or third\-party test plans * Support the completion and review of scheme\-required documentation and form submissions * Maintain clear, timely, and professional communication with clients, card schemes, third parties, and internal stakeholders * Provide consistent progress updates and escalation summaries to management * Contribute to the continuous enhancement of certification and integration delivery processes and standards * Perform any other assigned tasks as required * MSc In Computer Science within Software Development or higher * Solid understanding of WEB API technologies * Solid understanding of SQL / ORACLE PL/SQL * Willing to learn new languages to keep abreast with latest technologies * Able to work under pressure by way of managing interruptions and constant changes in priorities * Past experience: 5 years with integrations, API development and payments industry * Past experience in working with JIRA and Confluence is a plus. * Attention to detail and experience in a highly collaborative environment is required * Creative problem solving and end to end ownership of assignment experience necessary * Ability to work in a diverse, international environment * High emotional intelligence and outstanding communication skills