* **Content Creation:** Designs and plans attractive and engaging posts, adapting them to different formats and social platforms. * **Community Management:** Interacts with followers by responding to comments, messages, and mentions to foster a close and lasting relationship. * **Monitoring and Active Listening:** Monitors conversations related to the brand to identify opportunities, manage online reputation, and anticipate image crises. * **Analysis and Strategy:** Measures the performance of posts and campaigns, using data to adjust strategy and improve results. * **Crisis Management:** Identifies and handles conflict situations or negative comments that could affect the company's image before they escalate. * **Internal Collaboration:** Works closely with other departments, such as marketing and customer service, to ensure consistent and effective communication. Skills and Adaptation in 2025 * **Digital Strategist:** Goes beyond social media management to become a strategist for the brand's digital community. * **Technology Proficiency:** Integrates Artificial Intelligence tools to optimize tasks and manages emerging platforms such as TikTok and Twitch. * **User Focus:** Emphasizes professional, empathetic management centered on the needs and trends of today’s consumers. * **Adaptability:** Must stay updated on new consumption and technology trends to continuously adapt strategies. Job type: Full-time, Permanent Application Question(s): * AI EXPERIENCE AND SKILLS Experience: * THREE: 1 year (Required) Application deadline: 09/15/2025