Join Stefanini! At Stefanini, we are more than 30,000 brilliant minds, connected from 41 countries, doing what they love and co-creating a better future. **Responsibilities and Authorities** * Drive regional process standardization. * Define and implement KPIs aligned with strategy to efficiently monitor processes. * Plan, coordinate, lead, and control work activities related to the creation of policies, standards, and procedures. * Conduct continuous analysis and diagnosis of various business processes to promote continuous improvement. * Document and model business processes using BPMN notation. * Support the design of operational models derived from projects, new products, campaigns, etc. * Identify opportunities for process automation and robotic process automation (RPA). * Manage and design Operational Protocols with Insurance Companies. * Publish documentation (Circulars, Procedures, Policies, Protocols, etc.) **Requirements and Qualifications** **Academic Requirements** * Degree in Industrial Engineering or related field. * Process-based management. * LEAN continuous improvement philosophy. **Specific Knowledge** * Business process modeling using BPMN 2.0. * Knowledge of Agile methodologies. * Automations on Power Platform (Power Apps, Power Automate). **Previous Experience:** 1–2 years of experience preferred. **Other Specifications** * High level of management and planning skills. * Strong ability to work in teams and coordinate multidisciplinary teams. * Proactivity, empathy, and excellent interpersonal skills. Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, at Stefanini we transform tomorrow—together. Here, every action counts, and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you’re a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we’re what you’re looking for. Come and let’s build a better future—together!