Description
Job Summary:
A leading technology company is seeking an On-Site Support Agent with experience in service desk operations and maintenance of technological equipment.
Key Highlights:
1. Experience in service desk and technical support.
2. Proficiency in preventive and corrective maintenance of technological equipment.
3. Customer service skills and incident resolution.
A prominent company in the Technology and Telecommunications sector is currently seeking an On-Site Support Agent. We are looking for technicians, technologists, or university students from the sixth semester onwards in Systems Engineering, Electronics, Electrical Engineering, Telecommunications, Telematics, Computer Science, or related fields. ITIL Foundation V4 certification is required, along with a minimum of 18 months of experience in service desk operations, technical support, user assistance, remote support, and/or on-site support.
At least 12 months of experience in preventive and corrective maintenance of technological equipment—including servers, storage devices, desktop computers, laptops, printers, scanners, videoconferencing systems, televisions, smart displays, switches, and access points (AP)—is mandatory. Customer service skills, teamwork, and technological incident resolution capabilities are highly valued.
Salary: To be agreed upon.
Work Mode: On-site.
Contract: To be agreed upon.
-Requirements-
Minimum Education: University Degree / Technical Program
Years of Experience
Keywords: demonstrator, fair representative, traveling salesperson, agent, representative, agente, representante, support, support, soporte