Help Desk Technician

Description

Job Summary: We are seeking a passionate Help Desk Technician to configure, implement, and optimize hardware and software solutions, ensuring technical quality and on-time project delivery. Key Highlights: 1. Configure, implement, and optimize hardware and software solutions. 2. Respond to requests and implement technological services. 3. Ensure technical quality and timely project delivery. Are you passionate about configuring, implementing, and optimizing hardware and software solutions? At MPS Colombia Wholesaler, we are looking for a Help Desk Technician. If you are a final-semester student or graduate in Systems Engineering, Telecommunications, Computer Science, or related fields, this opportunity is for you! Your role involves responding to requests and implementing technological services (software/hardware configuration and migrations), ensuring technical quality and adherence to project timelines. Prior experience in similar roles is required, with knowledge of operating systems, networks, and hardware. We seek a communicative individual with strong problem-solving skills. Experience: At least 1 year in technical support. Knowledge: Operating systems (Windows, macOS), networks, printers, peripherals, and ticket management tools. Competencies: Clear communication, customer orientation, ability to work under pressure, proactive attitude, and problem-solving skills . -Requirements- Minimum education: University / Professional Degree 1 year of experience Knowledge: Hardware, Computer Science, Systems Engineering, Help Desk, Operating Systems, Technical Support, Telecommunications Keywords: technologist, technician, tech, technician, technology, technology, technologist, help, assistance, counter, desk, exhibitor, exhibitor