At Topaz, technology unites us and evolution connects us! Within our organization, we are fully committed to contributing to financial solutions that make the industry safe, accessible, and dynamic. We aim to reach different parts of the world with our extensive ecosystem of technological solutions. So, we invite you to join this team! Moreover, we offer great benefits for you! We know that together we will achieve success—so apply now and become part of this outstanding team! **Responsibilities and Duties** **Your day-to-day at Topaz:** * Support and verify the functionality of existing or new COBIS products for the company’s clients. * Collaborate in defining testing strategies. * Design system test cases and test scripts. * Keep tracking tools properly updated. * Provide early feedback on developments. * Suggest functional and usability improvements. * Validate and ensure compliance with acceptance criteria for user stories in each sprint. * Validate and ensure integration of developments across the entire application ecosystem. * Execute and document test scripts in the system according to the plan. * Report errors detected during testing processes. * Certify correction of errors reported both by yourself and by external clients. * Collaborate with the team to meet sprint goals. * Generate reports on test execution for tracking purposes. * Develop and/or maintain up-to-date functional documentation for applications: user manuals, user guides. * Provide support for COBIS modules to internal and external clients. **Requirements and Qualifications** **Academic Background:** Professional in Administration, Economics, Accounting, or Industrial Engineering. **Work Experience:** Two (2) years of professional experience, including one (1) year performing application testing in the financial sector, specifically for assets, liabilities, and third-party integrations. **Skills:** * Collaborative Teamwork and Management: Foster a collaborative environment among team members, facilitating communication and exchange of ideas to achieve common goals. * Effective Communication: Demonstrate outstanding ability to communicate clearly and concisely, both verbally and in writing. Actively listen to customer concerns and provide understandable responses—essential for ensuring mutual understanding. * Agile Problem Solving: Quickly identify issues and propose effective, practical solutions using a proactive approach that minimizes impact on delivery timelines. * Analytical Mindset: Apply critical and analytical thinking to assess complex situations, design test strategies, and guarantee final product quality. * Customer Expectation Management: Establish and manage clear customer expectations, ensuring they understand the scope of services, timelines, and expected outcomes—and maintaining open communication throughout the process. * Adaptability to Diverse User Profiles: Adjust communication and support approaches based on users’ knowledge level, providing appropriate assistance to both experts and beginners. * Stress Management and Professionalism: Remain calm and professional in challenging situations, ensuring customer concerns and issues are handled appropriately. * Flexibility and Adaptability: Show remarkable ability to adapt to changing requirements, tight deadlines, or limited resources—always keeping focus on quality and customer satisfaction. * Process Documentation: Efficiently manage documentation of processes and results, ensuring a clear and accessible record that supports work continuity and continuous improvement. **Additional Information** Keep these benefits in mind—they’ll enhance your experience at Topaz! * Health and Well-being: Because we care about our teams, we offer various health plans focused on promoting organizational well-being. * Personal and Professional Development: We are constantly evolving. Therefore, we provide environments, programs, and policies that guarantee the space and opportunities you need to plan your career. * Flexibility and Time Off: Here you’ll find the time you need to recharge, plus enjoy a birthday day off. Hybrid work model. * Agreements: We offer various agreements and discounts. #### **At Topaz, we go beyond technological creation:** **we transform how the world interacts with money.** **Our secret?** **Topaz One—the first global full-banking platform, designed to drive the evolution of financial institutions and take them to new frontiers.** #### #### **We are a vibrant community of over 2,000 Topazers**, deeply passionate about technology, innovation, and building disruptive solutions. Our diversity of cultures and experiences enriches our perspective and drives us to deliver extraordinary results. #### #### **If you’re looking for a place where your talent makes a real impact, where you can grow professionally and be part of a global community shaping history,** **join us as a Topazer!** #### **Join our team and build the future of finance—together.**