




Job Summary: Support the strengthening of the Integrated Management System and Internal Control through audits, process analysis, and identification of risks and improvement opportunities. Key Highlights: 1. Key role in strengthening the Integrated Management System. 2. Focus on optimization and impactful decision-making. 3. Opportunities for continuous improvement and process automation. Position Purpose Support the strengthening of the Integrated Management System and Internal Control by conducting internal audits, performing comprehensive process analysis, and identifying risks, inefficiencies, and improvement opportunities—with an emphasis on impact, optimization, and decision-making. Technical Knowledge and Competencies Internal audit and internal control. Process analysis and improvement. Risk management. Integrated Management Systems (ISO 9001, ISO 27001). Definition and analysis of process performance indicators. Data and evidence analysis. Process analysis tools (flowcharts, SIPOC, BPMN—desirable). Identification of bottlenecks, rework, and operational inefficiencies. Continuous process improvement. Identification of opportunities for process optimization and automation. Required Soft Skills Analytical and critical thinking. Ability to identify real problems beyond documentary nonconformities. Strong technical judgment and objectivity. Results-oriented mindset and commitment to continuous improvement. Ability to formulate clear, robust, and well-argued recommendations. Effective communication with various organizational levels. Position Responsibilities Support the design and execution of the annual internal audit program for management systems. Conduct internal audits and internal control follow-ups, evaluating process compliance, effectiveness, and control level. Perform end-to-end comprehensive process analysis to identify bottlenecks, rework, operational inefficiencies, and associated risks. Assess compliance with processes defined in the Integrated Management System—especially core business processes related to campaigns. Identify operational, compliance, quality, and information risks arising from actual process operations. Consolidate findings, structure root cause analysis, and formulate impact-oriented recommendations and improvement plans. Follow up on action plans defined by process leaders, verifying their effectiveness. Prepare executive-focused audit and follow-up reports oriented toward risks, impact, and improvement opportunities. Identify opportunities for process and control optimization, simplification, and automation. Coordinate audit results with the area coordinator and process leaders, providing inputs for decision-making and management review. Provide exceptional support for process documentation or mapping when required by the area, ensuring segregation of duties and avoiding auditing processes in which direct involvement occurred during the same evaluation period. Actively participate in strategies to strengthen the Integrated Management System and Internal Control. Carry out other position-related activities assigned by the immediate supervisor. Working Conditions Contract with all statutory benefits. 100% on-site work in Medellín. Working hours: Monday to Friday. Salary: $2,000,000 COP. · Apply now. -Requirements- Minimum education: University degree / Technological program 1 year of experience Knowledge: Microsoft Office Keywords: analyst, system
