Technical Support Analyst

Description

Position Summary: We are seeking a professional to collect information, format devices, install applications, create backups, and assist end users in a migration project. Key Responsibilities: 1. Participate in a computer equipment migration project. 2. Provide technical support and assist end users. 3. Collaborate in backup creation and completion of forms. User and computer equipment information gathering for the migration project Formatting of computer equipment Application installation Backup creation using OneDrive Completion of forms according to our parent company's requirements Assistance to end users. -Requirements- Minimum education: University degree / Technical program 1 year of experience Knowledge: Data, Tool usage, Help desk, Technical support Willingness to travel: Yes People with disabilities: Yes Keywords: analyst, support, assistance, technical support