Service Coordinator

Description

Job Summary: Supervise and coordinate real-time service operations, ensuring superior quality standards and maximum customer satisfaction. Key Responsibilities: 1. Lead and motivate dining room teams to deliver exceptional service. 2. Ensure compliance with service protocols and quality standards. 3. Manage customer experience and optimize operational processes. Operations Management: Supervise and coordinate real-time service flow, ensuring superior quality standards. Team Leadership: Inspire, train, and manage dining room staff (servers, hosts, and bartenders) to maintain a cohesive and motivated team. Quality Control and Standards: Ensure precise adherence to service protocols, paying attention to every detail of table setup and guest service. Customer Experience Management: Anticipate needs, resolve critical situations diplomatically, and guarantee maximum diner satisfaction. Process Optimization: Collaborate with management on implementing operational innovations that support our expansion vision. -Requirements- Minimum Education: University Degree / Technical Program 2 years of experience Languages: Spanish Keywords: resident, supervisor, manager, assistant manager, responsible person, coordinator, manager, captain, service