Service Engineer / Heavy Vehicles - Internal and External

Description

Job Summary: We are seeking a Service Engineer to provide technical and commercial leadership for the workshop, ensuring operational efficiency and customer satisfaction through resource management and process optimization. Key Highlights: 1. Technical and commercial leadership in the workshop. 2. Comprehensive management of customers and operations. 3. Strategic role with impact on customer experience. At Navitrans, we seek a Service Engineer — a technical and commercial leader who ensures efficient workshop operations and comprehensive satisfaction of our customers. We require a professional with a degree in Mechanical, Mechatronics, or Industrial Engineering, with a minimum of three years of experience in directing, coordinating, or supervising diesel vehicle repair workshops. Technical advisory experience for customers, commercial service management, and portfolio management are essential. The position’s objective is to guarantee comprehensive resolution of customer needs through appropriate administration of departmental resources, compliance with procedures and policies, and operational optimization to ensure profitability and customer loyalty. This role involves team leadership, performance indicator monitoring, process control, service sales management, and technical support to customers. We seek a candidate with strategic vision, leadership skills, effective communication, and results orientation — capable of integrating technical expertise with a commercial mindset. If leading teams, managing operations, and making an impact on customer experience motivates you, this is your opportunity to assume a key role within our organization. -Requirements- Minimum education: University / Professional Degree 5 years of experience Keywords: engineers, ingeniera, ing, engineer, service