Commercial Coordinator

Description

Position Summary: Coordinate and execute insurance sales at a bank branch, leading commercial management and advising customers. Key Highlights: 1. Commercial leadership and customer advisory on insurance products. 2. Training and support for the banking team in insurance product offering and closing. 3. Ensuring compliance with service standards and sector regulations. **Job Description** ---------------------- Coordinate and execute the sale of insurance products at the bank branch, leading commercial management and advising customers. 1\. Individual budget achievement: Approach customers to offer the company's products. 2\. Execution of individual operational tasks: Ensure correct completion of forms, digitize sold policies, and guarantee sales quality. 3\. Handling of customer complaints and claims 4\. Ensuring cross-selling of category products 5\. Coordinate the insurance commercial strategy at the bank’s point of service, ensuring the banking team meets its targets. 6\. Ensure compliance with service standards, internal regulations, and the insurance agency’s quality policies. 7\. Train and support the banking team in insurance product offering and closing, strengthening their commercial skills and product knowledge. **Candidate Requirements** -------------------------- * Education: Technical or university degree in commercial, administrative, financial, or related fields. * Experience: 2+ years in person-to-person sales and leadership. * Sales of intangible products, customer service, commercial metrics, and team or point-of-sale (POS) coordination. * Knowledge: Insurance products. Consultative sales techniques. KPI management. Basic sector regulations. * Skills: Commercial leadership, Customer orientation, Effective communication, Collaborative teamwork. **Selection Process** ------------------------ The selection process is conducted via Aira — a recruitment platform designed to enhance your application experience. To apply, you only need: 1\. Apply to the job posting 2\. Check your email 3\. Log in to Aira and answer the requested questions and/or tests Then, if your profile matches what we are looking for, we will contact you by email (via Aira) to proceed to the in-person stage. **About Us** ------------------ We are over 88,000 people who work every day toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each brand defines who we are, and together — as One Team — we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch and innovate, take risks, and create opportunities that keep us at the forefront — driving us to continuously reinvent ourselves to deliver the best shopping experience at every touchpoint with us.