Sales Associate

Description

Job Summary: The Full-Time Store Sales Associate is the primary brand ambassador for Skechers, responsible for creating memorable customer experiences and driving sales growth. Key Highlights: 1. Primary brand ambassador for Skechers 2. Drive sales growth and customer loyalty 3. Provide personalized advice and manage store operations WHO WE ARE: Headquartered in Southern California, Skechers, The Comfort Technology® Company, has spent over 30 years helping men, women, and children worldwide look and feel great. Innovation in comfort forms the foundation of everything we do, fueling the development of stylish, high-quality products at excellent value. From our diverse footwear collections to our growing range of apparel and accessories, Skechers is a comprehensive lifestyle brand. PURPOSE OF THE ROLE The Full-Time Store Sales Associate is the primary brand ambassador for Skechers, responsible for creating memorable experiences for our customers and turning every visit into a successful sales opportunity. Their role is critical to maintaining the brand’s standards of excellence, driving sales growth, and fostering customer loyalty through exceptional service and deep product knowledge.**KEY RESPONSIBILITIES** **A. SALES AND CUSTOMER SERVICE** * Achieve or exceed the team’s monthly sales targets * Provide personalized advice on Skechers footwear features, benefits, and usage * Identify each customer’s specific needs to recommend appropriate products * Handle sales objections and close transactions effectively * Process cash, credit/debit card, and other authorized payment methods * Manage exchanges, returns, and warranties per established policies * Maintain professional and courteous communication with all customers **B. STORE OPERATIONS** * Receive, verify, and organize new merchandise per established protocols * Tag, price, and code products according to corporate standards * Keep inventory organized and conduct periodic counts as required * Package and bag customer purchases securely and attractively **C. MERCHANDISING AND VISUAL PRESENTATION** * Implement and maintain the brand’s visual presentation standards * Organize products per planograms and established marketing guidelines * Ensure display windows and fixtures are consistently attractive and tidy * Restock products on shelves and racks promptly * Verify promotional signage is up-to-date and properly positioned **D. MAINTENANCE AND CLEANING** * Perform cleaning and maintenance tasks for shelves, counters, tables, and floors * Execute store opening and closing routines per the established checklist * Keep work areas organized and free of obstructions * Report any damage or maintenance needs to supervisors * Ensure the store is prepared for the next day’s operations **E. COMPLIANCE AND POLICIES** * Strictly adhere to all corporate policies and procedures * Maintain confidentiality of sensitive business information * Uphold corporate values and the business code of ethics * Participate in scheduled trainings and development programs * Report incidents or irregular situations to immediate supervision **IV. POSITION REQUIREMENTS** **A. EDUCATION** * **Minimum:** Completed secondary education * **Preferred:** Technical studies in sales, marketing, or related fields **B. EXPERIENCE** * **Minimum:** 6 months of retail sales or customer service experience * **Preferred:** Prior experience in footwear or fashion retail **C. TECHNICAL COMPETENCIES** * Basic knowledge of sales techniques and customer service * Proficiency with POS systems and point-of-sale equipment * Basic math skills for cash handling and calculations * Knowledge of footwear products (materials, sizes, care) **About Skechers** Skechers, a global Fortune 500® company, designs and markets a broad range of lifestyle and performance footwear, apparel, and accessories. With a presence in over 180 countries and territories, Skechers connects customers with its products through major department stores and specialty retailers, e-commerce and digital stores, and over 5,300 Skechers stores.