Position Summary: Excelec International S.A.S. is seeking a passionate Technical Support Analyst who loves technology and service to deliver solutions and support our clients. Key Highlights: 1. Level 1 and 2 technical support (remote/in-person) 2. Installation, configuration, and administration of SQL Server and MySQL 3. Job stability and professional growth opportunities **Excelec International S.A.S.** is looking to add a **Technical Support Analyst**, passionate about technology and service, with an interest in delivering solutions and supporting our clients. What will you do? * Provide **Level 1 and 2** technical support to our clients remotely and/or in person. * Install, configure, and administer **SQL Server and MySQL** databases. * Receive, log, and manage requests until their proper resolution is achieved. * Document progress, diagnostics, and solutions clearly and promptly. * Conduct tests and assist with the installation of our platforms and equipment. What are we looking for? * Technician in **Systems, Electronics, Computer Science**, or related ICT fields. * Knowledge of end-user support and request handling. * Proficiency in **SQL Server, MySQL, and management tools (SSMS)**. * Knowledge of script generation. * **Desirable:** knowledge of electrical energy measurement and meter handling. * **Minimum 1 year of experience** in related roles. *Desirable, not mandatory.* What do we offer? **Salary:** $3\.000\.000 **Contract type:** Indefinite-term **Health insurance coverage** Additional benefits Job stability and professional growth opportunities. **Work location/modality:** \[Add city and work modality] APPLY NOW! If you are passionate about technology, customer-oriented, and want to join a company that **transforms energy measurement and impacts thousands of people**, we want to meet you! **Send your resume to:** **recepcion@excelec.com** **Subject:** Technical Support Analyst Workplace: On-site employment
Valentina Rodríguez
Indeed · HR
Valentina Rodríguez
Indeed · HR
