**Bilingual Agent (Full-Time)** **Location:** Medellín, Antioquia / Puerto Seco **Employment Type:** Full-time (40 hours/week) **Contract Type:** Indefinite-term contract **Schedule:** Monday to Friday **Salary Range:** $2,850,000 – $3,000,000 **Job Summary** We are seeking a **Bilingual Agent** to provide administrative support to law firms and medical provider offices in the U.S. Responsibilities include: * Answering and making calls in English * Calendar management and appointment scheduling * Document handling * Professional and courteous communication with clients and team members **Requirements:** * B2 level of English * Proactive, customer-oriented attitude **About Us: Profesor X** **Vision:** To become the most recognized bilingual staffing company among physicians and attorneys in the U.S., with a target of employing 1,000 people in Colombia by 2026. **Mission:** To help physicians and attorneys hire motivated personnel in Colombia, providing qualified talent to achieve their business goals. **Benefits of Joining Our Team** * Excellent work environment * Competitive compensation * Ongoing English improvement * We value our team’s opinions * Opportunities for professional growth * We highlight the quality of Colombian labor **Performance Objectives** * Carry out administrative responsibilities with attention to detail and efficiency * Schedule meetings and provide support to clients and team members * Communicate professionally via email * Handle sensitive information confidentially **Key Competencies** * Proficiency in Microsoft Office * Excellent time management and multitasking skills * Collaboration and clear communication skills * Attention to detail and problem-solving ability * Positive attitude and capacity to build effective relationships **Education and Experience** * Minimum B2 English level (Bilingual individual) * High school diploma required; technical or university education preferred * No prior experience required; paid training provided **Physical Requirements** * Ability to sit and work on a computer for extended periods **Additional Benefits** * Paid training * No weekend work * 6 vacation days upon completion of the first 6 months * Health insurance (EPS), pension, severance pay, bonus, and family compensation fund **Join our team and be part of our growth!** Job Type: Full-time