**Join our team!** We offer an exceptional work environment where people are prioritized over numbers. We are not a typical call center, BPO, or collections agency. Nor do we provide customer service, so you won’t have to deal with upset customers all day. We are seeking a responsible professional to contact patients, providers, and referral sources to efficiently and accurately schedule MRI appointments. This role ensures a seamless scheduling experience while maintaining excellent communication, professionalism, and attention to detail. **Key Responsibilities:** * Make outbound calls to patients, medical offices, and referral partners to schedule MRI appointments. * Confirm patient information, insurance details, and scheduling preferences. * Explain appointment requirements (e.g., preparation instructions, arrival time, required documentation). * Coordinate with imaging centers and medical staff to ensure schedule accuracy. * Update and maintain patient scheduling records in the system. * Provide courteous and professional service to all patients and healthcare partners. * Comply with HIPAA confidentiality and privacy regulations. * Meet daily/weekly scheduling targets and call quotas. * Escalate urgent or complex scheduling issues to supervisors as needed. **Who are we looking for?** * Strong oral and written communication skills. * Minimum English proficiency level of B2–C1. * Availability to work full-time and **ONSITE**. * Ability to multitask, prioritize, and thrive in a dynamic environment. * Familiarity with medical terminology and scheduling software (preferred). * **SUBMIT YOUR RESUME IN ENGLISH.** **Schedule:** Monday–Friday, 9:00 AM to 6:00 PM. **Salary:** $3,122,704.52 Position Type: Full-time, Indefinite