Administrative Assistant / Customer Service

Description

Job Summary: We are seeking an Administrative Assistant to provide excellent customer service, manage work tracking, and handle phone calls and customers via mobile phone. Key Highlights: 1. Excellent customer service and communication skills 2. Work tracking and control 3. Customer support and telephone assistance **Laboratorio Dental Luis Milanés S.A.S** is looking for an Administrative Assistant or related field graduate in Cali, with at least 1 year of experience. The main objective of this position is to deliver excellent customer service, demonstrate strong verbal communication skills, and maintain impeccable personal presentation. **Key Responsibilities**: * Full tracking and control of the receipt and delivery of jobs by couriers, as well as monitoring all jobs with inconsistencies, quotations, and works in progress. * Answering call center calls, providing solutions, support, and guidance. * Customer support via mobile phone (WhatsApp – Landline). * Continuous collaboration on other tasks assigned by the immediate supervisor. **Requirements:** * Minimum education: Technical or Technologist degree * 1 year of experience * Skills: Proficiency in Microsoft Office Suite. **Additional Information:** Contract Type: Indefinite-term contract. Minimum Legal Monthly Wage (SMLV) + Transportation allowance + Statutory benefits. Job stability. Position Type: Full-time Workplace: On-site employment