Kenvue is currently recruiting for a: Customer Collaboration Analyst**What we do** At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands \- including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND\-AID® that you already know and love. Science is our passion; care is our talent. **Who We Are** Our global team is \~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. **Role reports to:** 5188 GERENTE DE COLABORACION CON CLIENTES**Location:** Latin America, Colombia, Valle del Cauca, Cali**Work Location:** Hybrid**What you will do** This position reports directly to Customer Collaboration Lead and is located in Cali. **Your role** Responsible for ensuring the execution, maintenance, and development of the key customer collaboration program for the Central America market. Lead customer engagement and projects from a supply chain perspective, and build strong relationships with internal teams to deliver an optimal service experience to customers. Responsibilities * Serve as the primary supply chain contact for assigned customers. * Build and maintain strong collaborative relationships across the customer’s supply chain as well as with internal teams. * Lead and execute the schedule of periodic meetings with customers and drive follow-up actions and/or resulting projects. * Prepare and analyze data for customer-level demand forecasting and lead forecast alignment forums with commercial teams and customers. * Ensure accurate end-to-end execution of customer orders throughout the supply chain. * Regularly manage customer performance indicators within the collaboration program (MAPE, BIAS, In Full, On Time, DOI, OSA) and develop action plans for improvement opportunities. * Analyze and manage additional inventory to meet customer market trends. * Generate reports on market trends, forecast accuracy, inventory availability, service levels, and presentations for both internal and customer use. **What are we looking for?** Required Qualifications * Professional degree in industrial engineering, business administration, or related fields. * Minimum of 2 years of proven experience in supply chain management and direct interaction with sales teams and customers. * Knowledge and experience in demand forecasting. * Advanced proficiency in Excel. Preferred Qualifications: (if applicable) * Assertive communication skills. * Analytical and strategic thinking. * Adaptability and fast, continuous learning. * Customer-oriented service mindset. * Results-driven and problem-solving orientation. * Ability to manage multiple sources of information. * Ability to work under pressure. * Experience with SAP and Power BI. * Intermediate English proficiency. If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.