Deputy Manager

Description

Position Summary: The Deputy Manager of Occupational Risk and Occupational Safety and Health (OSH) will carry out actions to manage the client portfolio and execute the commercial strategy to meet sales and retention targets. Key Responsibilities: 1. Implement customer retention strategies for existing clients 2. Manage and lead the human talent under your supervision 3. Strengthen technical relationships with ARLs **Introduction** Welcome to Gallagher, a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing the right thing. We help our clients navigate complexity with confidence, empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job—you’ll find a culture rooted in trust, driven by collaboration, and sustained by the belief that we are better together. Whether you join us in a client service role, in our brokerage division, in our benefits and human resources consulting division, or as part of our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s living the Gallagher Way. **Description** The Deputy Manager of Occupational Risk and OSH will be responsible for developing the necessary actions to manage the client portfolio and execute the commercial strategy of the Occupational Risk and OSH Business Unit, in order to achieve the established commercial and retention goals. **How You’ll Make an Impact** 1\. Implement customer retention strategies for existing clients, ensuring company profitability. 2\. Participate in and adhere to the budget in the Company’s sales processes. 3\. Serve and maintain active clients in coordination with the Company’s various departments, in accordance with established policies. 4\. Analyze and understand client needs, managing their requirements and proposing internal process adjustments to support achievement of the Customer Service strategy. 5\. Implement the design and structuring of customized programs within the Company’s occupational safety and health management system. 6\. Manage and lead the human talent under your supervision, ensuring compliance with corporate policies and standards. 7\. Strengthen technical relationships with ARLs. 8\. Monitor and control the ARL’s work plan for clients. 9\. Be accountable for activities committed to clients (prevention, promotion, and risk management). **About You** * Medical professional specialized in occupational safety and health, holding an active occupational health license. * Minimum 3 years of experience managing multi-client accounts in companies across diverse sectors, with a focus on handling and resolving critical cases. * Intermediate-to-advanced proficiency in Excel and PowerPoint.