Information Assistant Apply Now Unstoppable Together Company Overview **Connecting People, Improving Lives** Become a DHL and secure the essentials of your daily life through the best benefits, focusing on your safety, health, and that of your family. Build your career with us and have the opportunity to grow through multicultural experiences and challenges that will push you every day. This will not be just another job; it will be your chance to positively impact the environment and people both within and outside DHL. As a global company, we value the diversity of our employees as a true strength, and this strength can only be harnessed if we ensure everyone feels they can truly be themselves every day, regardless of ethnic origin, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean when we talk about inclusion. **Diversity is our strength.** Being DHL means maximizing your potential. This position is for SUPPLA S.A Role Description Process of receiving supplier invoices and order preparation, returns, and dispatching via system Requirements Suppla S.A (a company within the DHL group) requires a technician or technologist in administrative or logistics fields with extensive experience managing processes related to receiving, billing, order preparation, and inventory. Essential: Proficiency in Excel, SAP and/or Jobbos Schedule: Rotating shifts Location: Palmira Responsibilities * Review customer-generated orders, verify that orders are loaded into the company's WMS system. * Generate the daily cutoff of pending orders within the established time frame, review annotations on each, and forward them to the warehouse. * Ensure the warehouse completes the entire cutoff and that priority orders are shipped first. * Run queries on the tracking web to check shipping labels assigned to each order and verify against the carrier's website delivered orders and any incidents generated. Inform the customer of incidents and await resolution. * Respond to requests issued by the customer. * Update the tracking web with delivery information and incident details. * Consolidate the daily report of undelivered orders or those with incidents from all branches. JOB IDCO06406 COUNTRYColombia CITYpalmira CATEGORYOperations