**Company Description:** We are more than 90,000 people who every day work towards our strong Purpose—Simplifying and Enjoying Life More. We are present in 9 countries and composed of leading brands positioned across various industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, Mallplaza, Falabella.com, Falabella Inmobiliario. Each of these makes us who we are, and it is together, as One Team, that we strive daily to reinvent ourselves and exceed our customers' experiences. If you are a Falabella employee, review all available courses at Academia Falabella, which will help you continue advancing your development and prepare for your next adventure with us! **Job Mission:** Guarantee and monitor the proper functioning of the technological infrastructure in stores. **Job Responsibilities:** Execute all procedures established by the IT department within required timeframes to ensure system operations. * Respond promptly and effectively to internal client requests according to specifications received from stores. * Ensure continuous and correct operation of POS systems, microcomputing, and other store technology systems. * Manage inventories of technological assets. * Document and escalate incidents and issues beyond first-level support capabilities. **Requirements:** one year technician or technologist experience in help desk and support **Offer Conditions:** **Monthly net salary:** 1762910