Customer Service Representative

Description

Job Summary: We are seeking highly motivated individuals with customer service experience to join our immigration law firm team. Key Highlights: 1. Exceptional customer service 2. Efficiently and clearly resolving inquiries 3. Documenting calls in real time **Job Description** We are an immigration law firm dedicated to serving our community. We are looking for highly motivated individuals with experience in **customer service** to join our team! **Responsibilities** * Answer incoming calls from our clients and deliver exceptional customer service. * Resolve inquiries during the initial call efficiently and clearly. * Document the call in real time by writing notes in English and saving them in a log. **Requirements**: * Minimum one year of experience in a call center or customer service role * English speaking, writing, and reading proficiency at 90% (B2+) **Compensation**: * $3,000,000 to $3,150,000 (COP) **Schedule**: * 8 AM–6 PM, Monday through Friday Job Type: Full-time Experience: * customer service: 1 year (Required) Work Location: Remote