




Gains business, administrative and/or trade experience though on the job training, participation in project work and by working with experienced professionals in a discipline or subject area. Works as a team member within an assigned group or location, accomplishing assignments with guidance from an assigned mentor, attending job\-related training and participating in team and/or co\-op / internship events. * Gains understanding of and experience in a designated functional area. * With guidance, performs assignments of a routine, established nature. Assignments may be in an area as described below. Business Operations (i.e., Accounting / Finance, Administrative Services, Service Contract Support) * Gaining understanding of DN systems, processes and procedures within either an internal functional area or a customer support group. * Gaining experience with data management, customer response and/or related information systems. * Researching data within assigned and structured datasets. * Assisting with development of documents and presentations based on data analysis. * Assisting with research and response to customer inquiries, issues or concerns. * Ensuring the accuracy of invoice, service contract, accounting or similar documents and data. * Performing assigned transactional work such as data entry, package preparation, etc. Technical Operations (i.e., Field Services, Computer Services, Engineering Support) * Gaining understanding of DN product and/or facility design, development, installation, maintenance and related procedures and processes. • Contributing to repairs, upgrades, decommissioning, deployment, cabling, etc. * Assisting with troubleshooting of machine failures, bugs and other issues. * Assisting with response to customer reported inquiries, issues and concerns. * Assisting with assigned project work – associated with product or component development, repair or upgrade. In all cases * Attends team meetings. * Proactively seeks to learn and improve capabilities associated with work assignments. * Solicits and accepts performance related feedback. * Builds positive and professional working relationships with team members, other work colleagues and with relevant supervisor / manager. * Strong communication skills, both written and verbal * Knowledge of MS Office


