Application Support

Description

Job Summary: We are seeking an Application Support professional to resolve technical issues, train users, and collaborate on continuous software improvement. Key Highlights: 1. Provides technical support and problem resolution to end users. 2. Collaborates in the development and improvement of applications. 3. Keeps up-to-date with industry trends in application support. Join Stefanini! At Stefanini, we are more than 30,000 brilliant minds, connected from 41 countries, doing what they love and co-creating a better future. **Responsibilities and Duties** * Provide technical support and assistance to resolve issues for end users of our company's applications. * Respond to user inquiries and resolve technical problems promptly. * Collaborate with the development team to identify and resolve software bugs and issues. * Assist in testing and implementing software updates and improvements. * Document and maintain support tickets, including detailed descriptions of issues and resolutions. * Train end users on proper usage and functionality of our applications. * Stay current with the latest industry trends and technologies related to application support. **Requirements and Qualifications** * Proven experience in application support or a similar technical support role. * Strong knowledge of software applications and troubleshooting techniques. * Professional with experience in electronic invoicing. * Familiarity with SQL and database management. * Excellent communication and problem-solving skills. * Ability to work independently and as part of a team. * Detail-oriented and highly organized. * Ability to prioritize and manage multiple tasks simultaneously. **Additional Information** Are you looking for a place where your ideas shine? With over 38 years of experience and a global presence, at Stefanini we transform tomorrow—together. Here, every action counts and every idea can make a difference. Join a team that values innovation, respect, and commitment. If you are a disruptive individual, committed to continuous learning, and innovation is in your DNA, then we are exactly what you’re looking for. Come and let’s build a better future—together!