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Job Summary: We are seeking a proactive and dynamic Administrative Analyst with commercial post-sales experience to support collections management, billing, and administrative assistance. Key Highlights: 1. Customer service experience, preferably in the education sector. 2. Training and career development plan within the company. 3. Ability to work independently. A global leader in culture and education markets is looking for a proactive and dynamic individual with commercial experience to join the Local Student Support department, with post-sales and high-value intangible product expertise (only education, insurance, finance, and internationalization sectors will be considered). Candidates accustomed to working toward results and goals are preferred. \#GRUPOPLANETA \#GRUPOPLANETAAMERICA Administrative Analyst Responsibilities: * Assist in functions and responsibilities of your direct supervisor and those delegated by them. Additionally: * Collections Management: Conduct collection activities via phone calls and other communication channels. * Administrative Welcome Call: All students will receive a welcome call during which the payment schedule will be reviewed with the new student. * Billing: Issue invoices to all new students. * Administrative Assistance: Manage revenue and generate sales and collections reports. * Invoice Flow Assistance: Assist in accounts payable control. * General Virtual Assistance. * Company cost assessment. We Offer * Indefinite-term employment contract * On-site work * Training and career development plan within the company * Working hours: Monday to Saturday * On-site work * Degree in Administration or related field * Bilingual * Minimum 3 years of customer service experience, preferably in the education sector. * Ability to work independently to complete tasks. * Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook). * Excellent written and verbal communication skills. * Must have experience and credentials in QuickBooks Online
