Join our dynamic Call Center team. We are seeking a **Bilingual Contact Center Agent** with a service-oriented mindset and two years of experience to interact with our market. We offer a unique opportunity for professional growth with direct employment. **Essential Requirements** * **Experience:** Minimum **2 years of proven experience** working in a Contact Center or Call Center. * **Language Proficiency:** Advanced level of both English and Spanish (Bilingual). * **Skills:** Excellent interpersonal communication skills and a problem-solving orientation. * **Infrastructure:** Stable internet connection, computing equipment, and a suitable remote work environment. **Value Proposition (What We Offer)** * **100% Remote position** (Work from anywhere). * Direct and **indefinite-term contract** with the company. * Competitive salary **to be agreed upon**, commensurate with experience and skills. * Opportunities for professional development and an excellent work environment. Job Type: Full-time Expected Hours: 30 per week Application Question(s): * Do you have prior call center experience? * Are you comfortable handling calls in Spanish / English?