Description
Job Summary:
This role involves managing client requests, coordinating with production, invoicing, and maintaining service platforms, requiring administrative or logistical background and customer service experience.
Key Responsibilities:
1. Manage client requests and coordinate with production.
2. Issue invoices and update service platforms.
3. Track and report cases; customer service experience.
**Responsibilities:**
* Logically manage requests for the assigned line (reception, handling, and closure of services).
* Coordinate with production to deliver client requirements.
* Issue invoices for the assigned lines.
* Manage and update service platforms.
* Track and report cases, and perform other duties assigned by the immediate supervisor.
**Requirements:**
* Proficient in computer programs (Excel).
* High school diploma, technical, or technological degree in Administrative or Logistics fields.
* Minimum 6 years of customer service experience.
Employment Type: Full-time
Work Mode: On-site
City: Bogotá
Employment Type: Full-time
Work Location: On-site Employment