**Additional Information** **Job Number**25198335 **Job Category**Loss Prevention & Security **Location**W Bogota, Avenida Carrera 9 #115-30, Bogota, Capital District, Colombia **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Conduct patrols throughout the hotel; secure guest rooms; assist guests with room access. Conduct emergency drills, daily safety inspections, physical risk assessments, investigations, interviews, and key control audits. Monitor video surveillance equipment and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact emergency services, or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of documents/reports; share information only with authorized personnel. De-escalate tensions in accordance with company policies and procedures. Resolve hazardous situations. Handle all complaints and service interruptions. Escort unauthorized individuals off hotel property. Ensure compliance with alcohol beverage control legislation. Request assistance using appropriate codes. Provide appropriate documentation to employees. Support management in training, motivating, and mentoring staff; serve as a role model and resource for Guarantee of Fair Treatment/Open Door Policy procedures. Follow and implement all chain-wide security policies and procedures; report maintenance issues, accident hazards, accidents, or injuries; complete required safety training and obtain necessary certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Comply with quality assurance expectations and standards. Lift, carry, push, pull, and place objects weighing up to 50 pounds (22.7 kg) without assistance. Assist in lifting, carrying, transporting, and placing objects weighing more than 75 pounds (34 kg). Stand, sit, or walk for extended periods or for an entire work shift. Move at required speeds to respond to job-related situations (e.g., run, walk, jog). Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, and machinery (e.g., to identify defects). Enter and retrieve job-related information using computers and point-of-sale systems. Grasp, turn, and manipulate objects of varying sizes and weights requiring excellent hand-eye coordination and dexterity. Reach overhead and below the knees, including bending, twisting the body, pulling, and stooping. Move within narrow, confined, or elevated spaces. Navigate sloped, uneven, or slippery surfaces and stairs. Climb and descend service stairs and ramps. Greet and recognize all guests according to company standards. Communicate with others using clear, appropriate, and professional language; answer telephones using proper etiquette. Listen and respond appropriately to guest concerns and those of other employees. Use clear and courteous language in all communications. Remain vigilant to detect unauthorized individuals on property. Perform any other job-related tasks requested by supervisors that reasonably relate to this position. RECOMMENDED QUALIFICATIONS Education:High school diploma or equivalent. Related Work Experience:At least 2 years of related work experience. Supervisory Experience:At least 1 year of supervisory experience. Licenses or Certifications:None *At Marriott International, we are committed to fostering equal employment opportunity, welcoming every individual with dignity, and offering equal opportunities to all. We have created an environment where our colleagues’ unique attributes are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our workforce. We strive to prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* At W Hotels, our mission is to awaken curiosity and broaden horizons. Our properties deliver authentic life experiences. We aim to open doors—and minds—and new faces and new experiences inspire us greatly. We are deeply committed to listening and responding to all needs, enabling us to reinvent luxury standards worldwide. The Whatever/Whenever service philosophy embodies our culture and service ethos—bringing our guests’ passions to life. If you are original, creative, and future-focused, you are welcome at W Hotels. By joining the W Hotels team, you also become part of the Marriott International portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** purpose to your professional life, **be part of** an extraordinary global team, and **become** the best version of yourself.