Description
Job Summary:
We are seeking a proactive professional who combines Customer Success, basic technical support, device operations, logistics, and inventory management into an integrated role.
Key Highlights:
1. A role integrating technology, operations, and customer experience
2. An excellent opportunity for professional growth
3. A proactive position within a dynamic team
**We are hiring! \| Customer Experience Coordinator and Technical Support**
We are looking for a proactive professional to join our team in a role that combines **Customer Success, basic technical support, device operations, logistics, and inventory management**.
**What we are looking for?**
1–3 years of experience in Customer Success, Customer Service, IT Support, Device Operations, Logistics, or Inventory Management.
Experience with CRM systems, ticketing systems, inventory systems, or MDM platforms (Intune, Jamf, Hexnode, or Workspace ONE).
**Intermediate English level** (basic reading, writing, and communication).
Excellent communication, organizational skills, and customer orientation.
**Conditions:**
Location: Colombia (preferably Bogotá or Medellín).
Work Mode: 100% remote
Schedule: Monday to Friday, 9:00 AM \- 1:00 PM \| Approximately 20 hours per week.
Salary: USD 650/week (subject to hourly demand)
Contract Type: Contractor
An excellent opportunity for professional growth in a role integrating technology, operations, and customer experience