support analyst

Description

Position Summary: We are seeking a Systems Technologist or Engineer with on-site support experience for identifying and resolving issues, with emphasis on customer satisfaction. Key Highlights: 1. On-site support role with a focus on problem resolution 2. Proficiency in Windows, Microsoft 365, and LAN tools 3. Interaction with internal customers and organizational skills Systems Technologist or Engineer Minimum 2 years of on-site support experience Knowledge of desktop Windows, Microsoft 365 tools, LAN networks, and application tools. Problem identification and resolution skills Ability to interact with internal customers Organizational and time management skills Knowledge of technological equipment and peripheral repair Understanding of customer satisfaction principles. -Requirements- Minimum education: University / Professional Degree 2 years of experience Keywords: analyst, support, apoyo, soporte