Job Summary: Inchcape Colombia is seeking a Technical Assistant to provide comprehensive support to the machinery team, managing warranties and delivering specialized assistance to maintain equipment operability and quality. Key Highlights: 1. Accelerate your professional development within a supportive team. 2. Join a collaborative culture that values well-being and growth. 3. Make an impact on the continuous improvement of technical and administrative processes. 27 Jan 2026 Bogotá, Colombia Trades \& Services Permanent Employee Technical Assistant / Asistente Técnico **Location:** Colombia/Chía **Work Modality:** Hybrid Are you looking to accelerate your professional development, build a successful career, and thrive within a supportive team? Join Inchcape Colombia, part of the global Inchcape company. You will play a key role in creating exceptional experiences for our customers and colleagues. We offer numerous opportunities and challenges that will elevate both our organization and your career to the next level. Our Machinery team is seeking a Technical Assistant to join Inchcape Colombia. The purpose of this role is to ensure comprehensive technical support for the company’s machinery team, providing specialized assistance to internal operations and field activities. Ensure proper management of warranties, recalls, and support requests submitted to manufacturers, thereby maintaining equipment operability, quality, and reliability. **Your Responsibilities:** * Provide advanced technical assistance to the Material Handling department, covering equipment such as forklifts, stackers, pallet trucks, narrow-aisle trucks, trilateral trucks, and construction machinery. * Deliver effective solutions to technical issues exceeding the capacity of field technicians, preparing required reports to escalate cases to the manufacturer or OEM. * Manage the end-to-end warranty process, including preparation and submission of reports, filing warranty claims with manufacturers, tracking payments, and controlling provisions. * Implement and maintain new warranty-handling controls established by Inchcape (e.g., destruction timelines, expense control, payment validation, and reconciliation of claimed vs. paid warranties). * Coordinate and support technical and product training programs for operational and administrative staff, promoting continuous learning and strengthening technical competencies. * Actively contribute to the continuous improvement of technical and administrative processes within the department, aiming for efficiency and satisfaction of both internal and external customers. **About You** To succeed in this role, you will have: * A technical diploma, technological degree, or be a final-semester student in Mechanical or Electromechanical Engineering. * Minimum 2 years of technical experience with forklift equipment. * Specific knowledge: Intermediate Excel. **What We Offer:** At Inchcape, we are building the future of mobility—and invite you to build it with us. You will join a collaborative culture that values well-being, growth, and inclusion. Through impactful work, continuous development, and global and local rewards, we create a workplace where people can achieve success and fulfill their aspirations. **Start Your Journey** We are committed to developing internal talent; therefore, if you are interested in this position but do not meet all requirements, we encourage you to apply—you may be the ideal candidate. We also recommend speaking with your current manager before applying, as part of our ongoing commitment to fostering career conversations. **Opportunities for All** Inchcape promotes the inclusion of individuals from all identities, backgrounds, and experiences—ensuring our workforce reflects the diverse global communities where we operate. Learn more here about our Inclusion and Diversity commitments, including our goals, programs, and policies. **About Us** Inchcape is the world’s leading automotive distributor, present in over 40 markets. We partner with the industry’s most prominent brands to drive sustainable improvements in mobility—today and for the future. Our diverse global team of over 16,000 professionals fosters an inclusive and collaborative culture, delivering exceptional experiences to our customers and partners. We are a dynamic, fast-growing company driving industry transformation and redefining the future. Discover more at www.inchcape.com **Additional Information** If selected, we will contact you to begin our selection process. We may request additional information to learn more about your experience, education, and professional background.