**Company Description:** We are over 88,000 people who every day work toward our firm Purpose — Simplify and Enjoy Life More. We operate in 9 countries and consist of five major brands positioned across diverse industries: Falabella Retail, Sodimac, Banco Falabella, Tottus, and Mallplaza. Each of these brands shapes who we are, and together—as One Team—we strive daily to reinvent ourselves and exceed our customers’ expectations. A team full of dreams that makes things happen. We dare to launch initiatives and innovate, take risks, and generate opportunities that keep us at the forefront—driving us to reinvent ourselves to deliver the best shopping experience at every touchpoint with us. **Job Mission:** Transform data into actionable insights by defining and interpreting KPIs to support effective strategic decisions. **Job Responsibilities:** Business Understanding * Understand end-to-end logistics chain processes (Receiving, Warehousing, Dispatch, Last Mile). * Identify operational and strategic pain points. * Translate business objectives into analytical questions. KPI Definition and Diagnosis * Propose, define, and document KPIs. * Validate that KPIs: * Make business sense. * Are actionable. * Align with objectives. * Detect anomalies, trends, and probable causes. Descriptive and Exploratory Analysis * Trends. * Relevant segmentations. * Identification of: * Drivers. * Bottlenecks. * Opportunities. Requirements Gathering and Bridging with Technical BI * Gather clear requirements. * Translate business needs into analytical logic. * Collaborate directly with the following team members: * BI Engineer. * Validate final results. **Requirements:** Intermediate–advanced SQL Professional Relevant job experience **Offer Conditions:**