Job Summary: Develops and manages transition project management plans, ensuring effective integration of processes, people, and technology within established timelines. Key Highlights: 1. Participate in the planning and due diligence of services to be transitioned. 2. Manage projects from planning through to closure with excellence. 3. Ensure effective knowledge transfer and a smooth ramp-up. **Introduction** Welcome to Gallagher, a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing the right thing. We help our clients navigate complexity with confidence, empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job—you’ll find a culture rooted in trust, driven by collaboration, and sustained by the belief that we are better together. Whether you join us in a client-facing role, in our brokerage division, in our benefits and HR consulting division, or as part of our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s living the Gallagher Way. **Description** Develop transition project management plans and manage projects across all phases—planning, execution, monitoring, control, and closure—ensuring structured knowledge transfer, adherence to transition phase criteria, and seamless service go-live, thereby guaranteeing effective integration of processes, people, and technology within established timelines. **How You’ll Make an Impact** * Participate in planning and due diligence to understand services to be transitioned, identifying risks and providing recommendations regarding processes, volumes, tools, systems, roles, ANS, and documentation. * Plan, implement, and integrate project management plans, ensuring control over scope, schedule, quality, resources, communications, and risks. * Ensure timely and high-quality delivery of outputs for each project phase. * Guarantee effective knowledge transfer and fulfillment of required prerequisites to enable operations within established timelines. * Coordinate provisioning of access, tools, documentation, and operational readiness. * Manage stakeholders, including preparing status reports and maintaining continuous communication. * Manage project changes, tracking activities, agreements, and transition team tasks. * Monitor transition progress and performance, tracking milestones, issues, and risks, and reporting outcomes to leadership and stakeholders. * Lead change management, supporting training, assistance, and feedback plans, and addressing resistance or challenges. * Coordinate communication and deliverables with operations, technology, quality, HR, process excellence, client, and other involved teams. * Ensure compliance with transition controls and quality standards. * Ensure a smooth ramp-up and backlog management prior to live launch. **About You** * Bachelor’s degree in Administration, Engineering, or related field. * Minimum 3 years of experience coordinating projects. * Proficient with tools: Excel, PowerPoint, SharePoint, MS Project (preferred). * Strong organizational and follow-up skills, communication ability, and capacity to manage multiple concurrent priorities. * Results-oriented, detail-focused, and operationally disciplined. * Postgraduate qualification in Project Management or CAPM or Scrum Master certification. * English B1–B2. * Familiarity with workflow, automation, and process tools.