IH Operations Assistant

Description

Job Summary: Coordinate and execute operational and administrative freight transportation processes, ensuring customer service, on-time performance, and full service traceability. Key Responsibilities: 1. Integrated coordination of logistics processes 2. Request management and vehicle tracking 3. Ensures efficiency and quality in service Position to be filled: **IH Operations Assistant** **Vacancies**: 1 **Job Objective:** To comprehensively coordinate and execute operational and administrative processes related to freight transportation, ensuring proper handling of customer requirements, adherence to loading and unloading timeframes, and complete traceability of each service. This includes receiving and managing requests through various channels, preparing and controlling dispatch manifests according to vehicle configurations, real-time vehicle tracking, verifying, digitizing, and timely submission of trip documentation, as well as updating information in internal systems. Additionally, the role involves supporting advance payment management, settlements, regulatory compliance, and coordination with various involved departments, thereby guaranteeing an efficient, safe, and quality-aligned service meeting the company's established standards. **Professional Profile:** Technician or technologist in fields focused on logistics and operations management. **Experience:** Minimum 1 year in the logistics and transportation sector. **Competencies:** Compliance-oriented attitude, Communication, Teamwork, Discipline, Results orientation, Professional commitment. **Knowledge:** Basic proficiency in Microsoft Office and logistics-focused platforms. **Employment Conditions:** Direct employment contract with the company, indefinite term. **Working Hours:** Rotating shifts with one day off per week. **Salary:** $2\.000\.000 including all statutory benefits \+ non-salary allowance of $500\.000\. **Work Location:** Buenaventura Job Type: Full-time, Indefinite Term Work Location: On-site employment