**Job Description** Provide technical support, guaranteeing service excellence through resource management, preventive and/or corrective maintenance, report and/or metrics management, or operating process centers in computing centers, generating a positive impact on user productivity and management. Will be responsible for providing on-site support with the highest quality, effectiveness, and efficiency to users for incidents, requests, or changes that could not be resolved remotely. Perform installations, re-installations, moves, and changes of hardware and software components of user equipment. Will be responsible for managing activities occurring at client locations with quality **Skills** Positive attitude I Effective Communication I Teamwork I Knowledge Management I Commitment I Results Orientation I beginner beginner beginner beginner beginner beginner beginner**Qualifications** Technical degree or technologist in systems, telecommunications, or related fields.  ITIL Foundations v3 certification desirable.  Advanced knowledge in office automation support, microcomputing, laptop support, PC support, printers, multifunction devices, antivirus, operating systems, remote management systems.  Preventive and corrective maintenance, hardware and software configurations for PCs, laptops, printers, multifunction devices.  Basic knowledge in networks and telecommunications.  Minimum 1.5 years of experience in service desks, customer service handling, telephone communication skills. **About Us** We believe in Latin America's innovative potential and passionately live digital transformation and convergence; therefore, we want to help you maximize your business capabilities. Today is the time to unify silos, converge toward a common purpose, and connect technologies to transform them into value. Axity, connections that transform.