Are you passionate about delivering excellent customer service? Our industry-leading company is looking to add a committed, organized individual to our team who is ready to contribute to the success of delivery and warranty processes. **Key responsibilities in the area of deliveries and warranty management** ------------------------------------------------------------------------- * Manage a high-quality, timely customer experience for warranty services and deliveries, meeting Cusezar's established cultural standards, to achieve customer satisfaction and recommendation goals. * Provide clear and timely information to internal and external customers regarding the status of their deliveries, warranty procedures, and established timelines. * Maintain effective communication with various team departments and channel any incidents arising during delivery and warranty processes. ### **Requirements for the Delivery and Warranty Assistant position** * Student or professional in Architecture, Civil Engineering, Architectural Project Management, Construction, or related fields. * Minimum of 6 months of experience in customer service-related roles. Desirable: Experience handling warranties and deliveries of finished and unfinished private units in residential housing. * Excellent communication skills, service-oriented attitude, and willingness to work in a team. * Proactive and responsible approach to resolving issues related to deliveries and warranties. #### **Benefits of joining the delivery and warranty team** * Competitive salary with all statutory benefits. * Opportunity for stable employment and professional growth within the organization. * Access to continuous training and skill development programs. * Inclusive, diverse, and dynamic work environment. * Comprehensive employee benefits and support platform. ##### **How to apply for the Delivery and Warranty Assistant position?** If you meet the requirements and wish to contribute your talent to a forward-thinking company, please send your updated resume through our career portal or to the email address indicated in the job posting. Join our team and boost your career while contributing to an exceptional customer experience and organizational growth! Department Customer Service Management Position Delivery and Warranty Assistant Locations Cali