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Operations Supervisor/ Performance Supervisor
Summary: Seeking an experienced Operations/Performance Supervisor to support outbound operations, agent performance, CRM usage, and lead follow-ups, providing hands-on operational guidance and troubleshooting. Highlights: 1. Visible, hands-on role with direct interaction with agents and supervisors 2. Support day-to-day execution across outbound operations and agent performance 3. U.S.-client-facing environment with professional communication **Job Title: Operations Supervisor/ Performance Supervisor** Role Overview: We are seeking an experienced **Operations Supervisor/ Performance Supervisor** to support day\-to\-day execution across outbound operations, lead follow\-ups, CRM usage, and agent performance. This role works **closely with the Manager, team leads, and QA**, providing hands\-on support, troubleshooting, and operational guidance to ensure consistent performance and execution quality. This position is **visible and hands\-on**, requiring direct interaction with agents and supervisors, while also operating confidently in **U.S.\-client\-facing environments**. The ideal candidate possesses strong outbound experience, operational discipline, and the ability to manage multiple priorities effectively while maintaining a structured approach. **Key Responsibilities: Outbound Execution \& Performance** * Support outbound operations and lead follow\-up execution across teams. * Monitor performance trends and assist in addressing gaps or inefficiencies. * Reinforce standards related to speed\-to\-lead, follow\-up quality, and conversion. **Agent \& Supervisor Support** * Serve as a point of support for agents when team leads are unavailable. * Answer day\-to\-day questions related to processes, systems, scripts, and workflows. * Provide real\-time guidance during live calls or escalations. * Support supervisor\-level calls and complex situations as needed. * Maintain an approachable and supportive presence with frontline teams. This role does not carry routine agent production quotas but remains hands\-on and operationally involved. **CRM \& Calling Tools** * Act as a subject\-matter resource for CRM platforms and dialing tools. * Ensure proper usage, clean data, and workflow adherence. * Assist with troubleshooting system or process\-related issues. * Support improvements to outbound and follow\-up workflows. **Leadership \& Collaboration** * Facilitate or support team meetings, huddles, and operational syncs. * Collaborate closely with team leads, QA agents, and operations/training teams. * Maintain strong alignment with the Manager and leadership team. * Help ensure continuity and execution when leadership coverage is limited. **U.S. Client \& Stakeholder Interaction** * Communicate professionally with U.S.\-based clients, managers, and supervisors. * Participate in meetings and operational discussions in English. * Support reporting, updates, and execution clarity in a U.S. business context. **Required Experience \& Skills Must\-Have** * **3\+ years of experience in a leadership or senior operational role**. * Strong background in **outbound calling environments**. * Experience supporting agents and supervisors in live operations. * Hands\-on experience with: * CRM platforms * Dialers/calling tools * Lead management and follow\-up workflows * Highly organized with the ability to manage multiple priorities simultaneously. * Strong problem\-solving and troubleshooting skills. * Professional\-level **spoken and written English**. * Experience working with **U.S. clients or in\-house U.S. managers/supervisors**. **Preferred** * Experience in performance\-driven or high\-volume environments. * Familiarity with QA processes and call quality standards. * Ability to interpret performance data and translate it into action. * Comfortable supporting multiple teams or campaigns. **Ideal Candidate Profile** * Hands\-on, approachable, and operationally grounded. * Comfortable interacting with agents, team leads, and managers. * Calm and effective during live issues or escalations. * Detail\-oriented without losing sight of results. * Professional, collaborative, and execution\-focused. **Why This Role Exists:** This role strengthens operational execution and frontline support as teams scale, ensuring consistency, responsiveness, and performance across outbound operations while supporting leadership effectiveness. **What We Offer** * Competitive USD\-based salary * Supportive and collaborative remote work culture * Paid U.S. holidays and sick days * Accrued Paid Time Off (PTO) **Work Location:** Remote Job Type: Full\-time
Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia
COP 1/hour
Indeed
Construction Helper for Santo Domingo 1626483339.5
Job Summary: Provide operational support on construction sites, handling materials and tools, ensuring order, cleanliness, and support to various trades for the execution of construction activities. Key Highlights: 1. Operational support on construction sites 2. Collaboration in various site tasks, from assembly to cleaning 3. Teamwork in a dynamic construction environment **Company Description:** The Employment Service operated by Comfama is the platform connecting individuals with companies offering job opportunities and seeking talent to contribute to their growth and consolidation. Job vacancies published by the Comfama Employment Service correspond to employment opportunities offered by companies across diverse sectors, located in Medellín and Antioquia. If you are interested in reviewing vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, under the option "Work With Us" **Job Mission:** Provide operational support on construction sites, handling materials and tools, and ensuring order, cleanliness, and support to various trades. **Job Responsibilities:** La Granja San Francisco de Asís S.A.S. requires a Construction Helper with a minimum of one (1) year of related experience for its team. The incumbent’s mission will be to provide operational support on construction sites through the responsible handling of materials, tools, and infrastructure, guaranteeing order, cleanliness, and necessary support to different trades for the proper execution of on-site activities. **Responsibilities:** * Assist in the assembly and disassembly of scaffolding and barricades according to current regulations. * Collaborate in demolition tasks using hand tools and sorting reusable materials. * Clean work areas and remove obstructions in demolition zones. * Remove debris and waste using hand tools. * Mix, pour, and spread materials such as sand, gravel, cement, mortar, and similar substances. * Dig, fill, and level terrain, holes, and trenches using hand tools. * Load and unload equipment and materials for transport to work areas. * Manually supply machines and equipment such as mixers, compressors, and pumps. * Support carpenters, masons, roofers, and installers in basic construction tasks. * Perform other duties related to the position. **Competencies:** * Commitment. * Teamwork. * Honesty and reliability. * Ability to follow instructions. * Care and order in handling tools and equipment. **Salary:** 1 to 2 SMMLV. **Contract Type:** Fixed-term contract. **Work Location:** Santo Domingo, El Brasil hamlet, near Quebradona **Requirements:** Minimum one (1) year of experience in construction tasks. **Offer Conditions:
FVJ4+CX Santo Domingo, Antioquia, Colombia
COP 1-2/hour
Indeed
Quality Assistant - ABCN - 237863
Job Summary: Ensure quality and food safety in production through technical control, laboratory analysis, and preventive support, leading continuous improvement and supporting technical development. Key Responsibilities: 1. Quality control and plant surveillance 2. Non-conformance management and continuous improvement 3. Support for projects and engineering of new products **PURPOSE:** * Ensure quality and food safety across production lines through technical control, laboratory analysis, and preventive support. Focus is on regulatory compliance, leading continuous improvement in synergy with the production team, and supporting the technical development of new products. **RESPONSIBILITIES:** * **Plant Control and Surveillance:** Conduct verification routes, monitor Critical Control Points (CCPs), and ensure compliance with Good Manufacturing Practices (GMPs). * **Laboratory Analysis:** Perform physicochemical and sensory tests, managing proper operation and calibration of measurement equipment. * **Non-Conformance Management:** Identify, report, and manage quality deviations, actively participating in complaint investigations and root cause analysis. * **Project and Engineering Support:** Participate in the design and validation of new products, evaluating food safety risks and ensuring deliverables meet defined standards. * **Continuous Improvement and Data:** Analyze production line trends to propose improvement plans and manage technical information in the system (SAP). * **Documentation and Recordkeeping:** Ensure process traceability through timely completion of records, inspection reports, and special events at the plant. * **Quality and Safety Culture:** Promote production team empowerment on quality topics and ensure compliance with Occupational Health and Safety (OHS) and environmental standards. **EDUCATION, EXPERIENCE, KNOWLEDGE:** * Technician or Professional in Food Science, Chemistry, Quality, Processes, or related fields. * Minimum 6 months of experience in related roles. * Design and follow-up of Action Plans * Food Handling Course * Report Generation * Complaint Investigation * Indicator Management, Office Software Proficiency, and Continuous Improvement Initiatives. * English A2 **COMPENSATION:** * 18.1 Annual salaries. * Portfolio of over 180 benefits. * Schedule: Monday to Saturday, occasional Sundays (rotating shifts) * Work modality: On-site * Food service, parking, and ATM. * Chocoflexis: Flexible days off -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
7H2M+28 Guarne, Antioquia, Colombia
COP 18/hour
Indeed
Social Media Content Creator (Remote Work)
Summary: Seeking a creative Social Media Content Creator to strengthen digital strategy, plan, create, and publish engaging content, and increase social media presence for a law firm. Highlights: 1. Opportunity for growth in a professional, international environment 2. Participation in projects with real social impact 3. Collaborate with legal and marketing teams for educational content A US based law firm is seeking a talented and creative **Social Media Content Creator** to strengthen its digital strategy. Our practice focuses on workers’ compensation and personal injury cases, helping injured workers and accident victims receive the justice and support they deserve. The professional will be responsible for planning, creating, and publishing content that communicates our values, educates the public about their rights, and increases our presence on social media. Compensation * $5\.00 \- $7\.00 USD (18,000\-25,000 COP) / per hour **Responsibilities** * Create visual and written content for Instagram, Facebook, TikTok, LinkedIn, and YouTube. * Develop creative strategies to increase visibility and engagement. * Collaborate with the legal and marketing teams to create informative and educational content. * Identify trends and opportunities on social media platforms. * Analyze performance metrics and propose improvements. * Ability to edit content **Requirements** * Must reside in Colombia. * Proven experience (minimum of 2 years) in digital content creation or management. * Excellent writing and spelling skills in English and Spanish. * Proficiency with design and editing tools (Canva, CapCut, Photoshop, or similar). * Creativity, proactivity, and ability to work independently. **Preferred Qualifications** * Experience in the legal, labor, or worker wellness sectors. * Knowledge of marketing strategies in the legal or professional services field. **What We Offer** * 100% remote work with a flexible schedule. * Opportunity for growth in a professional, international environment. * Competitive compensation based on experience. * Participation in projects with real social impact. **Work Schedule** * Monday through Friday, 8:30 a.m. to 5:30 p.m. (PST) Job Type: Full\-time Expected hours: 40 per week Experience: * Creador(a) de Contenido para Redes Sociales: 2 years (Required) Language: * Ingles (Required) Work Location: Remote
79Q22222+22
COP 5-7/hour
Indeed
Influencer Operations Lead (Entry Level)
Summary: Seeking a proactive, detail-oriented individual with strong communication skills and ambition to manage group chats, execute outreach, and scrape profiles across various social media platforms. Highlights: 1. Opportunity for growth and development within the company 2. Engage with work, identify issues, and suggest improvements 3. Utilize and learn diverse communication and productivity tools **Role Description** We are looking for a detail\-oriented and proactive individual who is able to think critically about the tasks they perform. Simply completing tasks without understanding their purpose is not sufficient for this role. You are expected to actively engage with your work, identify potential issues, and suggest improvements or solutions when applicable. Strong communication skills, commitment, and ambition are essential qualities for success in this position. This role includes a variety of responsibilities and is not limited to the initial tasks assigned. As time progresses and growth is demonstrated, additional responsibilities will be introduced. We aim to determine within the first **two weeks** whether you are the right fit for the position. You should feel comfortable using—and be willing to learn—different tools such as **Slack, Airtable, Google Docs, and Google Sheets**, as well as adapting to various reports that may be requested. Prior experience with these tools is not required but is considered a plus. You will be expected to learn how to use them to a functional level. We operate across multiple platforms, including **Instagram, TikTok, and Snapchat**, so familiarity with and active use of these platforms is required. You should also have a solid understanding of **WhatsApp and iMessage** for professional communication. Clear and effective communication is strongly emphasized. Growth and development within the company depend on strong, fluent communication across all team members, using the appropriate channels and following established processes. **Main Responsibilities** *(Includes but is not limited to)* * Creation and management of group chats across **WhatsApp and iMessage**, including: * Managing different group chats for branches of the company * Adding members to existing groups * Creating new groups when needed * Negotiation tasks * Direct Messages (DMs): * Executing specific outreach campaigns * Contacting creators through Instagram and TikTok messages using company profiles * Profile Scraping: * Scraping rosters and creators’ follower bases * Identifying and collecting new prospects **Requirements** * Computer (PC or Laptop) * iPhone (13 or above) * Fluent English (spoken and written) * Strong communication skills **Payment** * Byweekly * Paypal * Salary in Dollars: 700 USD Monthly Job Types: Full\-time, Contract
111411, Los Mártires, Bogotá, Colombia
COP 700/month
Indeed
Chemical Risk OSH Consultant - Freelance
Job Summary: We are seeking a Chemical Risk Specialist Consultant to support companies in risk prevention and legal compliance, implementing the OSH Management System (OSHMS) and chemical risk control programs. Key Responsibilities: 1. Advise companies on OSHMS implementation and chemical risk prevention. 2. Train staff on chemical hazards and occupational safety and health. 3. Support regulatory compliance processes. **We are looking for our next Chemical Risk Specialist Consultant!** Are you a **Chemistry professional**, passionate about **Occupational Safety and Health**? This is your opportunity to work as a **Consultant**, supporting companies in risk prevention and legal compliance. ✅ **What will you do?** * Advise companies on **OSHMS implementation**. * Design and implement **chemical risk prevention and control programs**. * Train staff on **chemical hazards and occupational safety and health**. * Support regulatory compliance processes. ✅ **Requirements** * Professional degree in **Chemistry, Chemical Engineering or Pharmaceutical Chemistry** *(undergraduate degree in Chemistry – mandatory)*. * Specialization in **Occupational Safety and Health**. * Valid **OSH license**. * **50-hour OSHMS course**, or **20-hour refresher course**. * Experience implementing the **OSHMS** and managing **chemical risk** in industrial companies. ✅ **Conditions** * **Service provision contract**. * Continuous assignment of client companies. * **High monthly hour availability**. * **Fees ($42.000 per hour)**. *Apply if you meet the profile requirements.* Job Type: Contractual Contract Duration: 12 months Application Question(s): * In which year was your OSH license issued? * Are you a graduate of a profession related to chemical sciences? * Does the fee range meet your expectations?
Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia
COP 42,000/year
Indeed
Offer & Innovation Manager Solar/Grid/Copper BUA (79240)
Summary: This role involves elaborating and steering marketing strategies, managing offer portfolios, and overseeing brand asset management for Solar and Grid divisions. Highlights: 1. Elaborate and steer comprehensive marketing strategies 2. Manage the full lifecycle of the offer portfolio 3. Define and manage brand assets and values **Elaborate the marketing strategy for Solar, Grid in line with Business Division strategy** * Analyze market dynamics based on insights from Market Intel. \& Pricing officer. * Identify the most profitable growth opportunities and new markets/offers to develop on and define the objectives in term of sales, margin, volumes * Define the innovation needs / roadmap based on insights from Sales , Innovation team, customers. * Define with the Marketing Director the qualitative and quantitative objectives for Nexans quality standards : awareness, image, quality criteria, intensity of communication, promotion pressure, and define commercial strategy aligned with expected service level * Define with the Marketing director the marketing strategy and the right marketing\-mix (offer, pricing and promotion) **Steer the marketing actions and ensure the correct deployment of the marketing strategy** * Define with the marketing director the go\-to\-market strategy and oversee development and launch of offers * Arbitrate and coordinate marketing action plans and campaigns * Ensure that the launch timing will be respected * Pilot marketing plan execution and set corrective actions * Pilot the analyze of the impact of each marketing action undertaken through a steering system to evaluate its relevance **Manage offer portfolio and** offer lifecycle from development to launch and scale to retire * Is responsible for the P\&L statement on his offer * Is accountable for the full iterative life cycle of an offer portfolio, with focus on Time\-to\-Volume \= Launch and Scale of the offers * Lead the Offer Launches * Develop an expertise on product portfolio: from costs to design and applications * Collect and analyze customer feedback on the offer * Follow competition offer portfolio under all aspects ( pricing / product features / Design to cost / product technical characteristics ) * Internal analyze of the product cost with others countries of the BU è cost improvement * Identify changes and evolutions in the offer portfolio in line with clients’ needs and expected service level on the offers * Update offer portfolio with the evolutions and define evolution of the pricing conditions in accordance with expected service level **Manage Brand asset management for BU\-brands and global brands in line with the group guidelines and the local MARCOM Team** * Define the brand's core values, key messages, USP * Creation, review and update brand design
Cl. 18 #19-74, Comuna 4 Occidental, Bucaramanga, Santander, Colombia
Indeed
Production Intern
Job Summary: We are looking for an intern to provide administrative support and assist in reviewing production procedures, with interest in professional development. Key Highlights: 1. Opportunity for professional development in production 2. Support in administrative tasks and manual creation 3. Experience in procedure review We are seeking an intern interested in developing professionally as: Production Intern Job Responsibilities:* + Administrative support + Preparation of requisitions, checklists, forms, etc. + Manual creation + Support in procedure review **Requirements****:*** **"****Must be an active student"** * Currently pursuing a Bachelor’s degree in Chemical Engineering or related field. * Must be ***\_3 or more\_\_*** semesters away from graduation. Note: ANIQ intern assigned to BASF. Participation is governed by the agreement between BASF Mexico and ANIQ for the position mentioned above. BASF is an equal opportunity employer. All qualified candidates meeting the profile requirements for a position will be considered for our vacancies without distinction based on age, citizenship, skin tone, religion, gender, marital status, nationality, disability, gender identity or expression, sexual orientation, ethnic origin, language, indigenous identity, physical appearance, health conditions, genetic characteristics, pregnancy, religion, political, academic or philosophical opinions, political identity or affiliation, way of thinking, dress, behavior, gestures, tattoos or body piercings, or any other condition protected under the applicable laws of the respective country. Committed to inclusion, BASF provides reasonable accommodations, wherever possible, to persons with disabilities or specific needs to ensure their access to and use of services. If you require any support, please inform us during your first contact with Talent Acquisition.
Cra. 3 #4-54, Altamira, Huila, Colombia
Indeed
AP Specialist-1
Summary: Kantar is seeking individuals who bring intelligence, passion, and creativity to inspire new thinking and shape the world, offering a career that's out of the ordinary within a fair and supportive environment. Highlights: 1. Inspire new thinking and shape the world 2. Join a world-leading data, insights, and consulting company 3. Work in a fair, supportive, and inclusive environment We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply... Job Details Location Bogotá, Edificio InsigniaColombia Kantar Rewards Statement At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver. We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us. We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes. Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.
111411, Los Mártires, Bogotá, Colombia
Indeed
Local Pharmacovigilance Officer (Contractor)
Summary: This role involves collaborating with global PV staff and cross-functional teams to ensure regulatory compliance and manage pharmacovigilance activities, including translations and non-English follow-ups. Highlights: 1. Collaborative role in pharmacovigilance and regulatory compliance 2. Focus on global PV regulations, guidelines, and quality standards 3. Engaging in medical information inquiries and safety data analysis **Local PV Officer – JOB DESCRIPTION** Sitero is an emerging leader in Clinical services and software solutions for the life sciences industry. We have experience and expertise in a diverse range of therapeutic areas and focus on innovative, technology\-enabled solutions that allow our clients to focus on their core strengths. For early phase studies through Phase III clinical trials, our experienced team delivers high\-touch services and technology to ensure the safety of all stakeholders across the clinical research community with an emphasis on ethics, compliance, and innovation. **Job Title: Local PV Officer** **Location: Colombia** **Function: Drug Safety** **DESCRIPTION:** Local PV Officer works collaboratively with Global PV staff, and cross\-functional colleagues/teams for pharmacovigilance activities and ensuring regulatory compliance according to the applicable regional and national laws for all medicinal product(s) and territory(ies) for Sitero is responsible. The primary function is to perform translations of the incoming information (safety / non\-safety), managing and supporting pharmacovigilance activities such as conducting non\-English follow ups for gathering safety information, local case report distributions \& NCA submissions. **ESSENTIAL DUTIES AND RESPONSIBILITIES:** * Perform translations and/or quality review of the translations (manual / automated) of the incoming information (safety / non\-safety). * Perform accurate, complete, and timely translation of safety\-relevant information * Ensure compliance with international and local guidelines (like GDPR \& and applicable data protection laws) into account. * Should have access to the reports of suspected adverse reactions and assist in monitoring the regulatory submissions. * Perform non\-English follow\-ups via phone, email etc. * Support in preparation of submission packages (local forms in local languages) for local Health Authority case submissions. * Keep abreast of national pharmacovigilance and regulatory affairs regulations. * Receive and handle medical information enquiries from patients and health care professionals. * Must be contactable during business hours. * Demonstrate knowledge and ensure compliance with current global PV regulations and guidelines (e.g., CIOMS, EMA, FDA, ICH, etc.), Sitero SOPs and quality standards. * Stay current with international pharmacovigilance requirements and guidelines. * Foster an environment of collaboration, team building, and continuous improvement. **EDUCATION AND EXPERIENCE REQUIRED:** * Fluent in source and target language (native or near\-native in target language) * Excellent written communication skills * Trained in pharmacovigilance terminology * Documented PV training (e.g., SOP training, GVP awareness) * Understanding of medical terminology (medical degree not required, but experience is) **PREFERRED SKILLS:** * Preference for a minimum 2 years relevant medical, scientific/clinical, or pharmaceutical experience. * Competent knowledge of good pharmacovigilance practices. Competent knowledge of US and EU pharmacovigilance regulatory requirements. * A seasoned, experienced professional with a full understanding of area of specialization; resolves a wide range of issues in creative ways. * Experience in the review of relevant safety information from all sources and analysis of safety data. * Knowledge of global clinical and post\-marketing safety regulations, guidance documents, and reporting processes. * Expertise with MedDRA, XEVMPD coding and safety database systems. * Review and contribute to the development and implementation of new SOPs, work instructions, guidelines, documents and other tools pertaining to safety. * Exhibit excellent organizational, presentation and communication (verbal and written) skills. **EMPLOYMENT TYPE:** Contractual, As\-Need basis **COMMITMENTS:** * Availability during local business hours. **DISCLAIMER:** Sitero is an equal opportunity employer and welcomes all job applicants. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.
111411, Los Mártires, Bogotá, Colombia
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