**Company Description:** The Employment Service operated by Comfama is the platform that connects individuals with companies offering job opportunities and seeking to attract talent that contributes to their growth and consolidation. Job vacancies posted by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors, located in Medellín and Antioquia. If you are interested in reviewing job openings to connect professionally with Comfama, we recommend visiting our website www.comfama.com under the option "Work with Us". **Job Functions:** An important wholesale construction materials trading company is seeking candidates with technical training and one (1) year of experience in call center sales. **Mission:** To provide comprehensive sales management ensuring achievement of the company's assigned budget and performance indicators, satisfaction for internal and external customers, and follow-up on negotiations from telephone sales to handling of complaints, inquiries, claims, and suggestions (PQRS). **Responsibilities:** * Promptly answer incoming calls at a national level. * Respond to customer needs with clear and personalized information. * Execute customer activation campaigns and product promotions. * Manage order and delivery follow-ups. * Handle PQRSF (complaints, inquiries, claims, suggestions, feedback) and route requests for appropriate responses. * Provide support in commercial tasks for advisors. **Technical Skills:** Office software proficiency. **Professional Competencies:** * Assertive communication. * Customer orientation. * Persuasiveness. * Negotiation. **Salary:** $1,423,500 + transportation allowance + statutory benefits + bonus. **Schedule:** Monday to Friday, 7:00 a.m. to 5:00 p.m., with two Saturdays off per month and the other two Saturdays from 8:00 a.m. to 12:00 p.m. **Contract Type:** Indefinite-term contract. **Work Location:** Itagüí. **Requirements:** Technical training and one (1) year of experience in sales via call center **Offer Conditions:** **Monthly Net Salary:** 1423500