**Key Responsibilities:** * Track loads through tracking applications and confirm details by phone with drivers or dispatchers when necessary. * Update customers via email and/or through the customer portal. * Update the TMS and create event logs as needed (e.g., marking loads as picked up or delivered). * Schedule appointments as required. * Verify and follow up on any missing appointments, especially when pickup or delivery times are necessary. * Build new loads and update the corresponding spreadsheets when needed. **Perks:** * **Schedule:** **Tuesday to Saturday from 10:00 am \- 7:00 pm EST** ., following the American calendar. * **Contract: Indefinte Term** * **Location: Onsite \- Wework Santa Fe, Medellin.** * **Salary:** 3,500\.000 Job Type: Full\-time