**Job Opening: Bilingual Customer Service Representative (English/Spanish)** **Location:** Medellín, Antioquia – Puerto Seco Business Center **Work Mode:** On-site **Schedule:** Monday to Friday (40 hours per week) **Contract Type:** Indefinite-term contract with statutory benefits **Salary Range:** $2,850,000 – $3,000,000 **What will you do in this role?** At **Profesor X**, we seek individuals with a positive attitude and strong English communication skills to provide administrative support to attorneys and healthcare providers in the United States. Your work will be essential in ensuring efficient and professional service. **Key Responsibilities:** * Answer calls in English courteously and accurately. * Coordinate schedules and book appointments. * Manage documentation and maintain effective email communication. **What we’re looking for in you:** * Conversational English proficiency (minimum B2 level). * Completed high school education (technical or university education is a plus). * Prior experience in customer service. * Proficiency in Microsoft Office. * Strong organizational, multitasking, and communication skills. * Proactive and collaborative attitude. **What we offer:** * Paid training and opportunities for continuous development. * Vacation: 6 days after completing 6 months. * Statutory benefits: Health insurance (EPS), pension, severance pay, bonus, and compensation fund. * Stable schedule: No weekend work. * Positive and collaborative work environment. * Opportunity to improve your English while working. **About Profesor X** We are a company committed to connecting bilingual talent in Colombia with employment opportunities in the U.S. Our goal is to employ 1,000 people by 2026, providing stability, growth, and professional development. **Are you passionate about customer service and do you meet the requirements?** Apply today and become part of Profesor X’s growth. Position Type: Full-time, Indefinite-term