190 Customer Service - Call Center in Antioquia lowest at $7000.0+

**Build Your Career with Concentrix Colombia!** =============================================== Ready for a new opportunity? At Concentrix Colombia, you’ll find the tools, support, and team environment to grow professionally while delivering great customer experiences. Join us and make an impact. Position: **Customer Support Representative** * Assist customers via phone, chat, or email with clarity and professionalism. * Follow processes and use internal tools to resolve inquiries efficiently. * Collaborate with your team to ensure an excellent service experience. **Benefits** ✅ Competitive base salary ✅ Paid training and development ✅ Legal benefits and job stability ✅ Inclusive, people\-first culture ✅ Opportunities for growth and advancement **Requirements** High school diploma Clear communication skills Basic computer literacy Customer\-focused mindset Schedule flexibility Apply today and start your journey with Concentrix Colombia!

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Tesla Advisor, Delivery64549937449217121

Indeed

Tesla Advisor, Delivery

**What to Expect** As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. The Tesla Advisor, Delivery, supports customers after they place a vehicle order by collaborating with cross\-functional teams to ensure an exceptional experience. This includes securing financial solutions, managing trade\-in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized, and hard\-working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We are seeking a candidate with both the skills to create an exceptional client experience and a genuine commitment to the cause of sustainable energy. **What You'll Do*** Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments * Demonstrate expertise in selling Tesla’s products and services * Maximize scheduling efficiency to improve customer experiences * Compile reports for performance improvement and support training * Work closely with other employees to ensure smooth pre\-delivery experiences for customers with upcoming delivery appointments and provide a great customer\-centric delivery experience * Maintaining Store Fleet: Coordinating service, allocation management, and completing accident report * Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales **What You'll Bring*** At least 1 year of customer service experience * Proactive team member and ability to develop collaborative relationships * Highly organized and excellent written and verbal communication skills * Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred) * Ability to work evening hours, weekends, and holidays in a retail environment * Valid driver's license required Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.

Cl. 17 #37a-135, El Poblado, Medellín, El Poblado, Medellín, Antioquia, Colombia

Negotiable Salary

Customer Service Experience Analyst – PQRS Management64521025293185122

Indeed

Customer Service Experience Analyst – PQRS Management

Are you a responsible, proactive person with a vocation for customer service? This is your opportunity to become part of a growing company that values commitment, accuracy, and teamwork, always focused on delivering exceptional customer service! We are looking for a Customer Service Analyst experienced in implementing a customer service model. Committed to the proper and timely management of customer PQRSF, ensuring all channels (emails, website, etc.) are thoroughly reviewed, resulting in a significant reduction of customer complaints and claims, thereby ensuring quality service and satisfaction. Required knowledge: Excel. Written and corporate communication protocols. Flawless writing and spelling. Competencies: Proactivity and responsibility in request management. Ability to effectively handle multiple communication channels. Customer orientation and conflict resolution. Technical or professional studies in administration, marketing, or related fields, and minimum of 2 years of experience. Job type: Full-time

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Customer Service Assistant 1626501635.164521012017410123

Indeed

Customer Service Assistant 1626501635.1

**Company Description:** The Employment Service operated by Comfama is the platform that connects people with companies offering job opportunities and seeking to attract talent that contributes to their growth and consolidation. The vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors, located in Medellín and Antioquia. If you are interested in consulting vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option Work with Us **Job Functions:** An important company located in Medellín is seeking experienced personnel with a minimum of 12 months of experience to join its team as customer service assistant. **Academic Requirements:** Technical degree in customer service or related fields. **Specific Responsibilities:** * Attend to customer needs, complaints, or claims. * Contact customers for service follow-up and service offerings. * Make phone calls offering services. * Validate customer satisfaction. * Attend to customer needs in person. **Knowledge Required:** * Customer service. **Salary:** $1,423,500 + statutory benefits. **Work Schedule:** Monday to Friday from 8:00 a.m. to 5:00 p.m., and Saturday from 8:00 a.m. to 1:00 p.m. **Contract Type:** Permanent. **Work Location:** Medellín. In-person mode. **Requirements:** Minimum 12 months of experience in the role of customer service assistant. Technical degree in customer service or related fields. **Offer Conditions:**

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 1,423,500/year

VACANCY: Administrative Assistant – Telemarketing and Executive Support (Remote)64520984823937124

Indeed

VACANCY: Administrative Assistant – Telemarketing and Executive Support (Remote)

**VACANCY: Administrative Assistant – Telemarketing and Executive Support (Remote)** **Location:** Medellín (but 100% remote work) **Schedule:** 42 hours per week **Fees:** $1,520,000 COP + **Commissions** based on **performance** **Experience:** minimum 1 year **Contract:** Service Agreement **Job Description** We are looking for a highly organized, proactive **Administrative Assistant** with experience in **telemarketing**, to work remotely providing direct support to management and work teams. This role is essential within our operation, ideal for someone with strong communication skills, basic leadership abilities, and excellent digital environment proficiency. **Main Responsibilities** * Conduct telemarketing calls (incoming/outgoing) and commercial follow-up. * Provide full administrative support to executives: reports, documents, schedules. * Supervise and assist assigned small teams or groups. * Manage digital tools such as CRM, spreadsheets, and collaborative platforms. * Handle social media (respond to messages, schedule simple content). * Organize meetings, coordinate virtual activities, and support internal processes. **Requirements** * Minimum **1 year of experience** in telemarketing or commercial customer service. * Experience supporting executives, managers, or team leaders. * Knowledge in **team coordination or basic team management**. * Excellent verbal and written communication skills. * Proficiency with digital tools and remote platforms. * Recommended competencies: proactivity, organization, emotional stability, results orientation. Job type: Full-time

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 1,520,000/year

Esports Trader - Service Provider64411537698434125

Indeed

Esports Trader - Service Provider

Do you want to join one of the world’s fastest growing sports technology companies? Genius Sports is at the epicenter of the global network connecting sports, brands and fans through official live data. Our mission is simple. We champion a more sustainable sports data ecosystem that benefits all parties. We’re looking for enthusiastic and ambitious people to join our talented team. If you see yourself becoming part of a global family building the future of sports entertainment together, then come and grow with us. We put trust in our people to deliver the difference for our clients around the world. It’s why many of the world’s largest leagues \& federations such as the NFL, English Premier League, FIBA and NCAA choose to work with Genius Sports. *Join a central Ops team that keeps Genius running smoothly \- empowering our teams to focus on what they do best: driving the business forward.* **The Role** As an eSports Trader your task is to enhance various sporting data, using our in\-house developed software solutions. You will manage live sports events by monitoring odds on behalf of our clients. We rely on your attention to detail and mathematical thinking, as these qualities will guide you in your daily tasks. As a flexible team player, eager to learn, you are an important addition to one of our sports teams operating in the Trading Department. **What you'll do** * Managing live and future sporting events by monitoring odds on behalf of our clients * Collecting, managing and resulting data about eSports from various sources **What you'll bring** * **Good knowledge of Dota 2 and eSports.** * Available to regularly work evenings and weekends * Analytical and interested in probabilities * Showing attention to detail and basic technical thinking * Good oral and written English skills **What’s in it for you?** * Exciting work in a unique industry * Great opportunity for self\-development in the sports tech industry * A fun relaxed and stimulating modern working environment in our office at Poblado. * Supportive, friendly, multinational, passionate team * Career opportunity in an international company As well as a flexible schedule and an hourly salary we offer a host of softer benefits, including many social events throughout the year such as summer and winter holiday parties, monthly team building events, sports tournaments, charity days and wellbeing activities. *Genius Sports Group is proud to be an equal opportunities employer. We recognize and celebrate the benefits that a diverse and inclusive workforce bring to our business, our customers and our staff. We welcome and will consider all applications regardless of age, different abilities or disability, gender identity or re\-assignment, marriage, pregnancy, maternity, race or nationality, religion or belief, sex and sexual orientation (and any other applicable status). Please let us know when you apply if you need any assistance during the recruiting process due to a disability.*

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Community Sales Manager64152553793793126

Indeed

Community Sales Manager

**Community Sales Manager** **Envigado, Terracina Office** **Calle 36 Sur \# 27 \- 30** **Antioquia** **0000 Envigado** **ENVIGADO, Colombia** At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too. **The opportunity** As a Community Sales Manager, you’ll be responsible for the smooth running of your Regus centre while finding ways to increase sales and revenue, helping more and more people enjoy the benefits of flexible working. You’ll motivate your team to create a great working environment to ensure customer satisfaction and retention. **A typical day at Regus** You start the day with an informal team talk over coffee, to plan the day and make sure everyone’s prepared. With one eye always on reception, you see members turning up and also the first meeting rooms guests arriving. You welcome them and take them to their meeting room, show them the facilities and help them set up their WiFi connections and AV system for their presentation. Later you have a meeting to learn more about a new member and get to understand his business needs. You think about the other businesses in the centre and how you might be able to introduce him to a couple that may be of interest at the networking event later in the week. A large company is taking a whole floor of the centre and is moving in next week. You run through the move in detail with the reception team, ensuring the welcome kit is prepared, and all badges and keys are ready for handing over. At lunchtime a couple walk in enquiring about coworking membership. Your colleague from sales is on their lunch break so you offer them a coffee and give them a tour of the centre, explaining all the benefits of Regus membership. Later in the afternoon you host a monthly operations meeting for Community Sales Managers from your local cluster of centres, along with the regional Operations Manager. After the meeting you do a final walk around the building, speaking with members, asking how their day went as they start to wind down and head for home. **About you** We’re looking for someone who has the experience and aptitude to manage a smooth running operation. You’ll need to be an accomplished multitasker, able to pre\-empt issues before they become problems, and keep a team motivated and focused on service excellence. You also need to be: * A good communicator, used to dealing with customers – ideally in the hospitality or events industry * Confident, approachable and able to build strong relationships with customers * A great manager, who leads by example and knows how to motivate and inspire a team * Happy taking ownership of problems and finding ways to solve them * Positive, enthusiastic and able to adapt to fast\-changing situations * Confident using MS Office and other basic IT packages In addition, you will: * Manage the day to day running of the centre, focusing on exceptional customer service * Inspire your team of associates, developing their skills to get the best from each team member * Promote your centre to new customers and show them how flexible workspace could enhance their business * Generate leads by delivering engaging networking events within your community **What we offer** On top of a competitive salary package you’ll enjoy: * A bright and inspiring work environment * Training and development opportunitie

Cl. 25 Sur #20110, Villa Novoa, Envigado, Antioquia, Colombia

Negotiable Salary

Help Desk Analyst 1626060360.3763838714694529127

Indeed

Help Desk Analyst 1626060360.37

**Company Description:** The Employment Service operated by Comfama is the platform that connects individuals with companies offering job opportunities and seeking to attract talent that contributes to their growth and consolidation. Job openings posted by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors located in Medellín and Antioquia. If you are interested in reviewing vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option "Work with Us". **Job Functions:** The company is looking for personnel with a minimum of 1 year of experience to perform the role of help desk analyst. **Academic Requirements:** Associate degree in systems or related field. **Specific Responsibilities:** * Assist the company's external customers. * Provide customer service through all communication channels. * Manage and escalate tickets according to established protocols. * Handle incidents promptly and efficiently. * Support help desk operations ensuring service level standards. **Knowledge Required:** * MySQL or SQL Server. * Knowledge of call protocol and ticket management. * Customer service skills. **Salary:** $2,372,260 + statutory benefits. **Working Hours:** Monday to Thursday from 7:00 a.m. to 5:00 p.m., Friday from 7:00 a.m. to 4:00 p.m. / Monday to Thursday from 8:00 a.m. to 6:00 p.m. / one rotating Saturday per month with the team from 7:00 a.m. to 12:00 p.m. **Contract Type:** Fixed-term. **Work Location:** Envigado. **Requirements:** Minimum of 1 year of experience performing the role of help desk analyst. **Offer Conditions:** **Monthly Net Salary:** 2372260

Cl. 25 Sur #20110, Villa Novoa, Envigado, Antioquia, Colombia

COP 2,372,260/year

Telesales Representative for Envigado 1626292864.2463838714477953128

Indeed

Telesales Representative for Envigado 1626292864.24

**Company Description:** The Employment Service operated by Comfama is the platform that connects people with companies offering job opportunities and seeking talent to contribute to their growth and consolidation. The vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors, located in Medellín and Antioquia. If you are interested in reviewing vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option Work with Us **Job Functions:** An important company located in Envigado requires telesales personnel with at least one year of experience selling intangible products to join its team. **Education Requirements:** High school graduate or technician in administrative, commercial, and/or customer service fields. **Specific Responsibilities:** * Make, receive, and manage calls according to the potential patient's needs, convincing them to schedule an appointment for any of the services. * Provide telephone or written information using sales strategies, identifying customer interest. * Schedule appointments aimed at achieving effective sales and user retention. * Expand and keep databases updated with information collected from channels such as social media, waiting rooms, and events. * Conduct advisory sessions, enrollments, follow-ups, and support for external commercial activities. **Knowledge Required:** * Sales of intangible products. * Writing and spelling. * Proficiency in office software tools. * Knowledge of relationship marketing. **Salary:** $1.650.000 + transportation allowance $200.000 + incentives + statutory benefits. **Work Schedule:** Rotating shifts Monday to Friday from 8:00 a.m. - 5:00 p.m. Saturday 8:00 a.m. - 12:00 p.m. / 10:00 a.m. - 7:00 p.m. Saturdays 10:00 a.m. - 2:00 p.m. **Contract Type:** Indefinite term. **Work Location:** Envigado. **Requirements:** Minimum one year of experience selling intangible products Knowledge of relationship marketing. Experience in intangibles. **Offer Conditions:** **Net Monthly Salary:** 1650000

Cl. 25 Sur #20110, Villa Novoa, Envigado, Antioquia, Colombia

COP 1,650,000/year

Seasonal Customer Service Representative63838709645569129

Indeed

Seasonal Customer Service Representative

If you have a GREAT attitude, ADVANCED ENGLISH, empathy and you are a really talkative/social person come to apply with us to our CUSTOMER SERVICE campaign with a COMPETITIVE SALARY IN THE CALL CENTER market. **Job Duties*** Answer inbound calls to help the customer with vital account info. * Help to answer all customer questions and provide a solution. **We offer:*** Salary $2,525,000 COP\+ Law Benefits \+ bonuses * 45 HOURS with two days off * 100% Training paid since day one. * Seasonal contract. * Work on\-site in the CC Viva Envigado office tower. * Exclusive discounts for employees at the shopping center. * Life and emergency insurance MetLife, covered 100% by the company. * Growth Opportunities. ¡Be more with iQor, and take the next step on your career! **Job Types:** Temporary, Contract **About iQor:** iQor is a managed services provider of customer engagement and technology\-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best\-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.Our award\-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.

Cl. 25 Sur #20110, Villa Novoa, Envigado, Antioquia, Colombia

COP 2,525,000/year

Bilingual Call Center Agent638387096631071210

Indeed

Bilingual Call Center Agent

**BILINGUAL CALL CENTER AGENT (No experience required)\-Two days off per week** **IQOR IS LOOKING FOR YOUR TALENT!** We are looking for **BILINGUAL** staff to handle a customer service phone line for a company in the United States. **Here are the details so you know what we offer:*** Compensation of 2,525,000 COP + statutory benefits + 10% bonus for meeting performance metrics. * Schedules from Monday to Sunday with availability between 5:00 am and 11:00 pm. (Your work schedule will be set within this time range). * 45 working hours per week, giving you **two rotating days off** each week. * The contract is **INDEFINITE TERM**, with biweekly payments. * **This position is on-site at the Viva Envigado Shopping Mall.** **Benefits:*** Discounts at Viva Envigado Shopping Mall. * Referral program (up to one million pesos per referral). * Career development plan. * Metlife life and emergency insurance. * Transportation provided for all employees finishing after 11:00 pm. **About iQor:** iQor is a managed services provider of customer engagement and technology\-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best\-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award\-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.

Cl. 25 Sur #20110, Villa Novoa, Envigado, Antioquia, Colombia

COP 2,525,000/year

Bilingual Customer Service Representative638387083087371211

Indeed

Bilingual Customer Service Representative

**IQOR IS LOOKING FOR YOUR TALENT!** We are looking for **BILINGUAL** staff to answer a customer service call line for a company in the United States. **What we offer you:** * The remuneration is 2,525,000 COP \+ legal benefits \+ 10% bonus for compliance with metrics. * Hours are Monday through Sunday with availability from 5:00 am to 11:00 pm. (Your work schedule is set during this time range). * 45 hours of work per week, which means you would have **two rotating days off** per week. * The contract is for an **INDEFINITE TERM** , with biweekly payments. * **This vacancy is available in person at the Viva Envigado Shopping Center.** **Benefits:** * Discounts at the Viva Envigado shopping center. * Referral plan (Up to one million pesos per referral). * Career plan. * Metlife life and emergency insurance. * Transportation for all employees leaving after 11:00 pm. **About iQor:** iQor is a managed services provider of customer engagement and technology\-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best\-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.Our award\-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.

Cl. 25 Sur #20110, Villa Novoa, Envigado, Antioquia, Colombia

COP 2,525,000/year

BDC Agent Contact Center 1625967862.339638387081628191212

Indeed

BDC Agent Contact Center 1625967862.339

**Company Description:** The Employment Service operated by Comfama is the platform that connects people with companies offering job opportunities and seeking talent to contribute to their growth and consolidation. The vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors, located in Medellín and Antioquia. If you are interested in reviewing vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com under the option "Work with Us". **Job Functions:** An important company located in Envigado requires for its team a BDC Agent for the contact center, with one (1) year of experience in call centers or telemarketing. **Academic Requirements:** High school diploma or technical training in business administration, sales, and/or related fields. **Job Requirements:** * Follow up with customers regarding scheduled maintenance appointments for their vehicles. * Execute internal and external NPS campaigns. * Manage dealership databases for selling comprehensive insurance and mandatory traffic insurance (SOAT). * Serve as the first point of contact and filter for customers interested in purchasing vehicles from the dealership. **Job Mission:** To manage initial customer service at the dealership, promoting services and products, ensuring proper routing of customer requests, and strengthening commercial relationships from the very first contact. **Responsibilities:** * Provide customer service through various communication channels for inquiries, complaints, or claims. * Support management activities within the collision department. * Manage databases for selling comprehensive insurance and SOAT. * Receive and route customers interested in purchasing vehicles, properly profiling them. * Support the execution of internal and external campaigns such as NPS. **Professional Competencies:** Teamwork, leadership, and self-management. **Salary:** $1,520,000 + commissions + current legal benefits. **Contract Type:** Indefinite term **Working Hours:** Monday to Friday from 8:00 a.m. to 5:00 p.m., Saturdays from 8:00 a.m. to 1:00 p.m. **Work Location:** Envigado. **Requirements:** High school diploma or technical training in business administration, sales, and/or related fields. **Offer Conditions:** **Net Monthly Salary:** 1520000

Cl. 25 Sur #20110, Villa Novoa, Envigado, Antioquia, Colombia

COP 1,520,000/year

Customer Service Representative643294116376331213

Indeed

Customer Service Representative

**Job Description** We are a law firm specializing in immigration and dedicated to serving our community. We are looking for highly motivated individuals with experience in **customer service** to join our team! **Responsibilities** * Answer incoming calls from our clients and provide exceptional customer service * Resolve inquiries during the initial call efficiently and clearly. * Document the call in real time by writing notes in English and save them in a record **Requirements**: * Minimum of one year of experience in Call-Center or Customer Service roles * Spoken, written, and reading English at 95% proficiency (B2+) **Compensation**: * $3,500,000 to $4,000,000 (COP) **Work Hours**: * 8am-6pm Monday to Friday Job Type: Full-time Work Location: Remote

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 3,500,000/year

Indeed

Dispatch Team Lead

We are seeking a dynamic and experienced **Operations Team Leader** to manage and inspire our high\-performance teams. This critical role oversees all operational functions including Dispatch Support (email), Customer Service (phone), and other vital business lines. Your mission is to drive operational excellence by coaching your team, optimizing workflows, and ensuring all performance targets (SLAs and KPIs) are not just met, but exceeded. If you are a natural leader with a passion for data, process improvement, and developing talent in a fast\-paced, multichannel environment, we want to hear from you. **Key Responsibilities:** * **Lead \& Coach:** Manage, coach, and develop a team of agents handling phone (customer service) and email (dispatch) support. * **Drive Performance:** Ensure your team meets all SLAs and KPIs for service quality, response times, and customer satisfaction. * **Manage Operations:** Oversee daily dispatch and customer service operations, handling escalations and resolving issues. * **Analyze \& Report:** Track team metrics, analyze performance data, and report on operational health. Requirements * 2\-3\+ years of experience in a supervisory or team leader role, preferably within a BPO, call center, or shared services environment. * Experience managing both customer service (phone) and support (email/dispatch) teams. * Strong understanding of operational metrics (KPIs/SLAs). * Excellent coaching and performance management skills. * High proficiency in English. Benefits * **Stable Contract:** A full\-time, permanent position (Contrato a término indefinido) with all Colombian legal benefits (prestaciones de ley). * **Hybrid Work Model:** Enjoy a mix of in\-office collaboration and remote flexibility. Our model is **3 days on\-site** and **2 days work\-from\-home**. * **Competitive Compensation:** A monthly base salary of **4,000,000 COP**. * **Performance Bonus:** A monthly performance and KPI bonus of up to **500,000 COP** (available after the trial period). * **Stable Schedule:** Full\-time, **Monday to Friday** on a stable day shift. * **Career Growth:** A clear path for professional development in a growing company. * **Supportive Culture:** A collaborative environment where your voice is heard and your impact is valued. Job Type: Full\-time

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 4,000,000/year

Sales Representative - Remote Colombia.642914757178911215

Indeed

Sales Representative - Remote Colombia.

**Description:** ---------------- **Talentek by Hubtek** is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our **Talent and Technology** services. We have been impacting the world **since 2018** and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers. As a **Sales Representative,** you will generate qualified prospects and leads as well as create strong and ongoing relationships with them to meet sales quotas and drive business growth. **Some of your responsibilities are but are not limited to:** Pipeline Creation \& Sales Outreach * Sales \& Business Development. generate leads and qualify prospects through various outreach and inbound response tactics. * Develop and maintain a strong sales pipeline through proactive prospecting. * Achieve and exceed sales targets by closing deals and expanding the client base. * Digital Channel and Customer Portal Champion as prioritize sales efforts with customers who value self\-service, technology\-enriched channels. * Grow and expand customer use of the AMX shipping portal. * Support AMX Chat as a Live Agent to triage visitors and help facilitate shipments when needed. * Provide excellent customer service, addressing inquiries and resolving issues in a timely manner. * Build and maintain strong relationships with customers to drive retention and repeat business. * Collaborate with operations teams to ensure seamless service delivery for clients. * Utilize digital marketing channels and tactics to generate leads and engage prospects. * Collaborate with marketing team to develop targeted campaigns. * Assess the effectiveness of digital outreach efforts to optimize engagement and conversions. * Utilize CRM software to track leads, sales activities, and customer interactions. * Assist in developing sales strategies based on data analysis and market feedback. * Stay informed about industry trends, competitor activities, and market conditions. * Maintain up\-to\-date knowledge of American Expediting’s services and capabilities **Requirements:** ----------------- **What would help you succeed:** * Negotiation skills. * Strong communication skills. * Organization skills. * Adaptability. * Sales acumen. * Ability to be independent and to achieve goals without supervision or constant feedback. **Minimum requirements:** * **Studies:** A High School Degree is **required**. A Bachelor's degree is not required but is a plus. Desirable studies in International Business, Business Administration, Foreign Trade, Finance, Logistics or any other related courses. * **Experience:** 2\+ years of sales experience in transportation/logistics, ideally B2B. * Proven success in generating and qualifying leads and managing accounts. Comfortable cold prospecting for new business. * **Tools: P**roficiency with HubSpot CRM and automation; comfortable with LinkedIn Sales Navigator and sales engagement platforms. * **Language:** Advanced **English** and **French** skills. **Perks:** * **Schedule:** Monday to Friday, 8:00 am to 5:00 pm. Following US calendar. * **Contract:** Permanent * **Location:** Remote Colombia. * **Salary**: 6\.000\.000 Cop **Would you like to be part of a company that belongs to the 100 tech companies recognized by Freight Waves in the supply chain industry in the United States?**

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 6,000,000/year

Customer Support Representative642914757018901216

Indeed

Customer Support Representative

Are you passionate about people and driven by purpose? Join Unbound, a global nonprofit that partners with children, youth, and elders living in poverty, connecting them with sponsors who support their personal and community development. We’re looking for someone who thrives in human connection and finds meaning in providing support with empathy and clarity. As a **Customer Support Representative**, you’ll be the friendly and informed voice behind every interaction, helping sponsors and beneficiaries stay connected and supported. Key Responsibilities: * Communicate with sponsors and partners via phone, email, and chat. * Answer questions about the sponsorship program, donation process, and general inquiries. * Provide timely and thoughtful support that reflects your commitment to every person. * Collaborate with other teams (local and international) to ensure accurate follow\-up and resolution of cases. * Manage and update information across digital platforms and databases. Qualifications: * 1–2 years of experience in customer service, social outreach, or relevant roles. * Strong verbal and written communication skills both English and Spanish. * Empathy, patience, and active listening are essential. * Ability to multitask, prioritize, and work in a detail\-oriented environment. * Comfortable using digital tools and learning new platforms. Benefits: * Hybrid work. * Less working hours. * Weekends off. * Flexible PTO/Vacation time. * Access to digital training platforms. If you're interest in knowing more of Unbound, you can go to https://www.unbound.org/, or contact me directly. Job Type: Full\-time Work Location: Hybrid remote in Medellín, Antioquia Expected Start Date: 14/11/2025

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Senior Data Architect, Professional Services642908708257291217

Indeed

Senior Data Architect, Professional Services

**DESCRIPTION** --------------- The Professional Services (ProServe) team is seeking a skilled Senior Data Architect to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Senior Data Architect you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. These professional services engagements will focus on customer solutions such as Data and Business intelligence, machine Learning and batch/real\-time data processing. Key job responsibilities As an experienced technology professional, you will be responsible for: * Help the customer to define and implement data architectures (Data Lake, Lake House, Data Mesh, etc). Engagements include short on\-site projects proving the use of AWS Data services to support new distributed computing solutions that often span private cloud and public cloud services. * Deliver on\-site technical assessments with partners and customers. This includes participating in pre\-sales visits, understanding customer requirements, creating packaged Data \& Analytics service offerings. * Engaging with the customer’s business and technology stakeholders to create a compelling vision of a data\-driven enterprise in their environment. Create new artifacts that promotes code reuse. * Collaborate with AWS field sales, pre\-sales, training and support teams to help partners and customers learn and use AWS services such as Athena, Glue, Lambda, S3, DynamoDB, Amazon EMR and Amazon Redshift. Since this is a customer facing role, you might be required to travel to client locations and deliver professional services when needed, up to 50% of the time. About the team The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture: Here at AWS, it’s in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship \& Career Growth: We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge\-sharing, mentorship and other career\-advancing resources here to help you develop into a better\-rounded professional. Work/Life Balance: We value work\-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **BASIC QUALIFICATIONS** ------------------------ * 5\+ years of experience in cloud architecture and implementation * 5\+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience * 5\+ Experience delivering cloud projects or cloud based solutions * Able to communicate effectively in English, within technical and business settings. * Bachelor's degree in Business, Computer Science, or related field. **PREFERRED QUALIFICATIONS** ---------------------------- * 5\+ years of external or internal customer facing, complex and large scale project management experience * Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) * Experience with automation and scripting (e.g., Terraform, Python) * Expertise in performance optimization and cost management for cloud environments * Ability to manage multiple projects and priorities in a fast\-paced environment * AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Principal Engagement Manager , Professional Services642874822304011218

Indeed

Principal Engagement Manager , Professional Services

**DESCRIPTION** --------------- The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS\-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer objectives. Applying AWS frameworks like Well\-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade\-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain\-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross\-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology program/project manager, you will be responsible for: * Leading and managing complex cloud migration and implementation projects * Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning * Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer objectives * Distilling customer needs into clear technical requirements and map them to business objectives * Decomposing complex technical problems into actionable, deliverable solutions * Contributing to technical documentation and define documentation standards About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture \- Here at AWS, it’s in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship \& Career Growth \- We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge\-sharing, mentorship and other career\-advancing resources here to help you develop into a better\-rounded professional. Work/Life Balance \- We value work\-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **BASIC QUALIFICATIONS** ------------------------ * 8\+ years of experience in cloud computing, preferably with AWS. * 10\+ years experience in project management of technical programs * Customer facing experience, interfacing with executive stakeholders, and leading delivery for large transformation programs * Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience * Ability to convey complex technical concepts to both technical and business audiences. * Demonstrates strong written and verbal communication skills in Spanish and English. **PREFERRED QUALIFICATIONS** ---------------------------- * Active project management certification (PMI\-PMP, CSM, SAFE) * AWS experience and certifications (AWS Certified Solutions Architect \- Associate) * Excellent communication and presentation skills, with experience preparing project communications and presenting to diverse audiences. * Proven success managing multiple stakeholders in complex enterprise environments, with ability to recognize and adapt to team dynamics, cultural nuances, and varying operating styles. * Demonstrates ability to present to C\-level executives and technical experts, driving discussions on best practices, project management, and risk mitigation. * Experience in technical problem\-solving Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Senior Delivery Consultant - Cloud Infrastructure, Professional Services642874821973791219

Indeed

Senior Delivery Consultant - Cloud Infrastructure, Professional Services

**DESCRIPTION** --------------- The AWS Professional Services (ProServe) organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Senior Delivery Consultant \- Cloud Infrastructure to join our team at Amazon Web Services (AWS). This is a hands\-on role, and you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant \- Cloud Infrastructure you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. This is a customer facing role. You could be required to travel to client locations and deliver professional services as needed. Key job responsibilities As an experienced technology professional, you will be responsible for: 1\. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2\. Providing technical guidance and troubleshooting support throughout project delivery 3\. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4\. Acting as a trusted advisor to customers on industry trends and emerging technologies 5\. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts A day in the life Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS: AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our products and services to power their businesses. Inclusive Team Culture: Here at AWS, it's in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to embrace our uniqueness. Mentorship \& Career Growth: We raise our performance bar as we strive to become Earth's Best Employer. You'll find knowledge\-sharing, mentorship and career\-advancing resources here to help you develop as a professional. Work/Life Balance: We value work\-life harmony. Success at work should not require sacrifices at home, which is why we strive for flexibility in our working culture. When we feel supported in the workplace and at home, we deliver our best work. **BASIC QUALIFICATIONS** ------------------------ * 7\+ years of experience in hands\-on cloud enterprise architecture design, storage, virtualization and networking solutions. * Demonstrated expertise in cloud services including compute, storage, networking, security, databases, and serverless technologies. * Proficiency in programming/scripting languages. * Track record of leading enterprise\-scale software delivery, architecture design, and migration planning. * Able to communicate effectively in English within technical and business settings * Bachelor's degree in Computer Science, Engineering, or related field or equivalent combination of education and practical experience **PREFERRED QUALIFICATIONS** ---------------------------- * Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) * Experience with automation and scripting (e.g., Terraform, Python) * Expertise in performance optimization and cost management for cloud environments * Ability to manage multiple projects and priorities in a fast\-paced environment * AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Bilingual Customer Service Agent642777973657611220

Indeed

Bilingual Customer Service Agent

At **Buwelo BPO**, we are more than 3000 collaborators worldwide and we are in **constant expansion** in **Colombia**. If you are a **Talent** eager to grow and become part of a **dynamic** team on the path to success, we are looking for you! Are you ready to become part of our growth story? This is your moment! We are seeking a Bilingual English Call Center Agent to join our team. **Requirements:** * Fluent English and outstanding communication, negotiation, and customer service skills. * At Buwelo BPO, we value your ability to interact with clients in the financial sector, accurately and empathetically addressing each client's needs. * Your e is essential for this role. * Achievement-oriented with exceptional English communication skills, you will handle calls, resolve inquiries, and manage negotiations with customers. **What we offer:** * Work Monday to Saturday, 9-hour daily shifts, 5 days per week. Sundays off plus one additional day off per week (non-rotating schedules). * On-site work at a strategic location in downtown Medellín. * Paid training as you sign your contract from day one of training. * Operational salary of $2'849.500 COP + current legal benefits + bonuses * Training completion bonus of up to $450.000 COP. * Quarterly Buwallet bonus of up to $400.000 COP + $100.000 monthly attendance bonus + monthly performance bonus of up to $200.000 COP based on indicator achievement. * Loyalty Bonuses: $100.000 COP upon completing 3 months, $150.000 COP upon completing 6 months, $200.000 COP upon completing 12 months. Join us and contribute to the success of our team with your bilingual talent and customer service skills. We look forward to your application! Job Type: Full-time Language: * English (Required)

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,849,500/year

Call Center Advisor 362774.64642275782405131221

Indeed

Call Center Advisor 362774.64

**Company Description:** The Employment Service operated by Comfama is the platform that connects people with companies offering job opportunities and seeking to attract talent that contributes to their growth and consolidation. The vacancies published by Comfama Employment Service correspond to employment opportunities offered by companies in various sectors, located in Medellín and Antioquia. If you are interested in reviewing vacancies to connect professionally with Comfama, we recommend visiting our website www.comfama.com, option Work with Us **Job Functions:** An important wholesale trading company of construction materials is looking for personnel with technical training and one (1\) year of experience in sales through call centers. **Mission:** To provide comprehensive commercial management ensuring achievement of the company's assigned budget and performance indicators, satisfaction of internal and external customers, and follow-up on negotiations from telephone sales to handling of PQRS. **Responsibilities:** * Promptly answer incoming calls at a national level. * Respond to customer needs with clear and personalized information. * Execute customer activation campaigns and product promotions. * Manage order and delivery follow-up. * Handle PQRSF and route requests for appropriate responses. * Provide support in commercial tasks to advisors. **Technical Skills:** Office software proficiency. **Professional Competencies:** * Assertive communication. * Customer orientation. * Persuasion. * Negotiation. **Salary:** $1,423,500 \+ transportation allowance \+ statutory benefits \+ bonus. **Work Schedule:** Monday to Friday from 7:00 a.m. to 5:00 p.m., with two Saturdays off per month and the other two from 8:00 a.m. to 12:00 p.m. **Contract Type:** Indefinite term. **Work Location:** Itagüí. **Requirements:** Technical training and one (1\) year of experience in sales via call center **Offer Conditions:** **Monthly net salary:** 1423500

Parque Obrero, Cra. 51 #48 04, Villa Paula, Itagüi, Antioquia, Colombia

COP 1,423,500/year

Back Office Agent - B2 to C1 (On-site)642252076390431222

Indeed

Back Office Agent - B2 to C1 (On-site)

**Join our team!** We offer an exceptional work environment where we prioritize people over numbers. We are not a typical call center, BPO, or collections company. We also do not provide customer service, so you won't have to deal with upset customers all day. We are looking for a responsible, organized, and detail-oriented professional to reconcile outstanding medical account balances in personal injury cases. **Main responsibilities:** * Review and reconcile balances between internal systems and external reports * Organize and upload documents (EOBs, settlement letters, etc.) to OneDrive * Communicate with legal firms for case tracking * Prepare reports and coordinate with internal departments * Identify and investigate discrepancies between expected and received payments * Maintain accurate and up-to-date records of all reconciled items * Ensure documents are correctly linked and referenced to corresponding cases or accounting entries * Maintain folder structure and naming conventions in OneDrive to ensure consistency and ease of access for third parties **Who are we looking for?** * Experience in medical billing, accounting reconciliation, or legal accounts * Proficiency in Excel and cloud-based tools (OneDrive) * Strong communication skills and attention to detail * Good oral and written communication skills * Minimum English level B2\-C1 * **On-site work** **Working hours:** Monday \- Friday, 8:00AM to 5:00PM **Salary:** $ 3\.122\.704,52 Job type: Full-time, Permanent

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 3,122,704/year

Transaction Validation Assistant642207751024661223

Indeed

Transaction Validation Assistant

**General Description and Responsibilities** We are looking for a Transaction Validation Assistant who will be responsible for executing actions and different strategies aimed at blocking any fraudulent or suspicious operation that violates the rules stipulated by various regulatory bodies, thereby providing reasonable assurance regarding the organization's internal controls and its level of objective fulfillment. We are a company focused on the fintech sector; every project we undertake is intended to improve our own platform, with the goal of delivering the best possible service to our customers. Currently, the entire team works remotely. We operate across different industries and work with companies of all sizes. We are a young, enthusiastic, friendly team eager to grow together. **Knowledge / Skills:** * Office tools * Proficiency in Word, Excel, PowerPoint * Pivot tables **Education:** Technical or technological degree in administrative or legal fields **Experience:** Minimum of two years in customer service, call center, or auditing **Responsibilities:** * Respond promptly to support tickets from the transaction support department * Handle merchant chats regarding transactions, meeting service quality standards and providing clear and accurate information * Meet established timeframes for validating transactions, pending, accepted, or held * Address requests or requirements made by management or directorship teams * Ensure compliance with security standards defined in PCI and Sarlaft regulations * Comply with the rules defined in the internal work regulations * Notify merchants of any anomalies identified during the transaction validation process * Attend feedback and review meetings, contributing to continuous improvement * Use properly the assets, access rights, platforms, and other tools provided by the company for job performance * Guarantee compliance with stipulated timeframes for reversal requests * Record in Manage all actions taken on a transaction or merchant under validation * Ensure daily reports are sent, or as otherwise specified by management * Cancel withdrawals if transaction validation has not been completed * Verify that notification emails about transaction holds have been sent to the merchant * Confirm that held transactions do not exceed 48 hours * Check that ticket responses do not exceed 72 hours * Validate that inquiries to information bureaus and edata filters are being executed correctly * Cross-check documents submitted for required transaction validation **Salary:** $1,578,000 per month + $400,000 performance bonus **City: Medellín** **Benefits:** * Work mode: Hybrid (Medellín) * Additional vacation days. * Time off on special dates. * Excellent work environment and opportunities for personal and professional growth. * + Some benefits are subject to terms and conditions.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 1,578,000/year

Senior Engagement Manager , Professional Services642170085130271224

Indeed

Senior Engagement Manager , Professional Services

**DESCRIPTION** --------------- The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS\-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer objectives. Applying AWS frameworks like Well\-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade\-off decisions considering performance, scalability, security, and business impact. Possessing strong technology and program/project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain\-specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross\-organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, escalate when appropriate, and drive projects to successful completion, while exceeding customer expectation The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology program/project manager, you will be responsible for: * Leading and managing complex cloud migration and implementation projects * Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning * Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer objectives * Distilling customer needs into clear technical requirements and map them to business objectives * Decomposing complex technical problems into actionable, deliverable solutions * Contributing to technical documentation and define documentation standards About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture \- Here at AWS, it’s in our nature to learn and be curious. Our employee\-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship \& Career Growth \- We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge\-sharing, mentorship and other career\-advancing resources here to help you develop into a better\-rounded professional. Work/Life Balance \- We value work\-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. **BASIC QUALIFICATIONS** ------------------------ * 5\+ years of cloud based solution (AWS or equivalent), system, network and operating system experience * 5\+ years of technical program management experience * Experience in a client facing consultative role working with large, complex enterprise customers * Bachelor's degree in engineering, computer science or equivalent * Speak, write, and read fluently in English **PREFERRED QUALIFICATIONS** ---------------------------- * Experience in leading large\-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion * Project Management Professional (PMP) or equivalent certification * Knowledge of AWS or cloud technologies * Experience implementing AWS/cloud services * AWS experience preferred Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Medical Scheduling Assistant - Monday to Friday!642023124975391225

Indeed

Medical Scheduling Assistant - Monday to Friday!

**Join Our Team as a Medical Scheduling Assistant!** **Position:** Medical Scheduling Assistant **Employment Type:** Full-time (40 hours/week) **Schedule:** Monday to Friday, daytime hours **Location:** Medellín, Antioquia **Salary:** $2,850,000 \- $3,000,000 per month **Contract:** Indefinite (¡No weekends!) Why choose us? At **Professor X**, we believe in the power of effective communication and a positive work environment. Our goal is to become the most recognized bilingual staffing agency for doctors and lawyers in the U.S. We want you to be part of our growth toward the goal of employing 1,000 people in Colombia by 2026\. What will you do? As a Medical Scheduling Assistant, you will be the key point of contact for our providers in the U.S., providing administrative support in appointment scheduling. Your responsibilities will include: * **Customer Service:** Answering calls and emails in English with professional communication. * **Calendar Management:** Managing schedules and booking appointments. * **Document Organization:** Maintaining and organizing confidential information. What are we looking for? We are seeking a candidate with: * **English Level:** Conversational (minimum B2\). * **Key Skills:** Excellent communication skills, attention to detail, and multitasking abilities. * **Proactive Attitude:** A positive, results-oriented approach. Benefits: * **Excellent Work Environment:** Work with a friendly and motivated team. * **Professional Development:** Opportunities to improve your English. * **Comprehensive Compensation:** Includes EPS, pension, severance, bonus, and family compensation fund. * **Paid Training:** We support your professional development. Join Us If you are passionate about customer service and eager to grow in a dynamic and professional environment, this is your opportunity! **Apply today and become part of a team committed to success and growth!** Job Type: Full\-time

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,850,000-3,000,000/year

Sales Development Representative641724203051531226

Indeed

Sales Development Representative

**Location:** Remote \- Anywhere in LATAM **Job Type:** Full\-Time \- Independent Contractor **On Target Compensation:** $2,250 (this includes base pay, incentives, and commissions tied to performance and goal achievement) *To be considered for this position you must have an advanced level of English \& Spanish.* **About the Role:** We are seeking a highly motivated and results\-oriented Sales Development Representative (SDR) to join our dynamic sales team. As a key player in our growth strategy, you'll be responsible for promptly engaging with and qualifying new leads generated through our marketing efforts. Your primary goal will be to generate high\-quality sales appointments for our Account Executives, effectively initiating the sales cycle and contributing directly to our revenue targets. This role is ideal for someone who thrives in a fast\-paced environment, possesses excellent communication and critical thinking skills, and is passionate about identifying and moving crucial leads forward! **Key Responsibilities:** * **Inbound Lead Engagement:** Promptly respond to and engage with inbound leads generated through various marketing channels (website inquiries, whatsapp, phone, live chat, form submissions, etc.). * **Lead Qualification:** Conduct thorough qualification calls/communications to understand prospect needs, challenges, budget, authority, and timeline (BANT criteria), ensuring they align with our ideal customer profile. * **Relationship Nurturing:** Build initial rapport and trust with prospects, serving as a knowledgeable and helpful first point of contact. * **Lead Nurturing:** Strategically follow up with and provide relevant content to leads who are not yet ready for an immediate appointment, keeping them engaged and moving them closer to a sales\-ready stage. * **Appointment Setting:** Successfully schedule qualified meetings and product demonstrations for our Account Executives, providing them with comprehensive handover notes. * **CRM Management:** Accurately log all lead information, communication activities, and qualification details in our CRM. * **Messaging Refinement:** Collaborate with marketing and sales teams to provide feedback on lead quality and optimize messaging for inbound inquiries. * **Market Intelligence:** Collect valuable insights from inbound interactions regarding customer pain points, market trends, and competitive activities to inform broader sales and marketing strategies. * **Performance Tracking:** Consistently meet or exceed monthly/quarterly targets for qualified leads, appointments set, and conversion rates from inbound sources. **Requirements:** * 1\-2\+ years of experience in an Inbound Sales, Sales Development or Lead Qualification role, preferably in a B2C environment. * Proven track record of effectively qualifying leads and scheduling appointments, engaging with customers and achieving sales targets. * Advanced level of Spanish and English **About GBS Group:** At GBS Group, we help entrepreneurs and executives create opportunities by building better businesses. We accomplish our mission by providing integrated business solutions to small and medium businesses. GBS Group has two (2\) main areas of expertise: * Start\-up Services * Financial \& Tax Advisory At GBS Group, our diverse team of multi\-disciplinary consultants partners with our clients to ensure that they are accomplishing their business goals. GBS Group prides itself on providing high\-quality services through a culture of empathy, understanding, and integrity with our clients. Our client’s success is our success. GBS Group has offices in Miramar, FL.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

COP 2,250/month

Technical Support Assistant641579378181141227

Indeed

Technical Support Assistant

We are looking for a **Technical Support Advisor** to provide remote assistance to our customers, resolve connectivity issues, and configure network equipment. **Main Responsibilities:** * Handle calls and technical requests. * Diagnose and solve network problems. * Configure ONTs, routers, and internet services. * Record and escalate cases according to procedures. **Requirements:** * Student or graduate in **Computer Science or Telecommunications**. * **Minimum 6 months** of experience in a **technical Call Center** or network management. * Knowledge of tools such as **Hola Suite, Wispro, ACS, or Solar\-Putty**. * Availability for **rotating shifts** (Monday through Sunday). **Apply now and become part of our Technical Support team!** Job type: Full-time

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

Participant Advisory Associate641567172999701228

Indeed

Participant Advisory Associate

**Overview** Get in on the ground floor with a fast\-growing, VC\-backed tech company that is bringing cryptocurrency to the $7\.3T 401(k) market! We are the only 401(k) provider that allows people to invest directly into spot crypto and our growth reflects that. Founded by experts who transformed the 401(k) for Fortune 500 companies, we’re backed by prominent venture capital and financial technology veterans who share our vision of bringing institutional quality investments to everyday Americans. **Your Opportunity** Get in on the ground floor with a fast\-growing, VC\-backed tech company that’s redefining the 401(k) industry! ForUsAll is the only 401(k) provider that allows people to invest directly into spot crypto — and our growth reflects that. Founded by experts who transformed the 401(k) for Fortune 500 companies, we’re backed by top\-tier venture capital and fintech veterans who share our vision of bringing institutional\-quality investments and modern tools to everyday Americans. #### **Your Opportunity** As we continue to scale our Participant Advisory Team, we’re seeking a highly organized, tech\-savvy, and AI\-curious individual to join us as a Participant Advisory Associate. This role combines customer service excellence with AI\-powered efficiency. You’ll be part of the front\-line team supporting 401(k) participants — helping them understand, navigate, and make the most of their retirement benefits. You’ll also leverage AI tools to improve response quality, automate tasks, and identify insights that enhance the participant experience. This is a fantastic opportunity to join a mission\-driven fintech startup that’s revolutionizing retirement and financial wellness. **What You'll Do:** * Serve as a trusted guide for participants, providing clear, empathetic, and timely support in English via email, chat, and video. * Use AI tools to enhance customer engagement — from drafting communications to analyzing feedback and identifying common issues. * Continuously look for ways to automate, streamline, and scale participant interactions. * Collaborate with cross\-functional teams (Product, Operations, Customer Success) to share participant insights and drive improvements. * Take initiative — move projects from idea to execution. * Maintain a positive and proactive attitude, contributing to a supportive and high\-performing team culture. * Learn quickly and apply new AI workflows or tech tools to improve efficiency * Ability and desire to reinvent customer processes for greater scale and quality * Tenacious creativity \- constantly scanning to identify and lead automation/scale initiatives * Show initiative \- an idea is just a thought, an idea \+ ownership \+ execution \= rapid career development * Maintain the same positive attitude on Mondays that you have on Fridays. Positivity is contagious! * Listen and learn from every other contributor and department \- we are a series B startup, which means you will have huge visibility into the inner workings of ForUsAll. * Above all \- harbor a desire to make a social impact \- improving the lives of Americans from small business owners to struggling employees who simply want a more secure financial future for themselves and their families. #### **Who You Are** * Based in Medellin, Colombia and able to speak English (spoken and written) — this is essential. * Curious about artificial intelligence and excited to use it in your day\-to\-day work. * A strong communicator who can explain complex financial topics simply and clearly. * A self\-starter who thrives in a fast\-paced, collaborative, and evolving environment. * Passionate about helping people achieve financial security and making a social impact. * Flexible and eager to learn about 401(k)s and personal finance. #### **Qualifications** * Bachelor’s degree required. * 401(k) or finance experience is not required — we’ll teach you! * Prior experience in customer success, support, or service roles preferred. * Bilingual (English/Spanish) * Experience with CRM systems, chat platforms, or AI\-assisted workflows (e.g., ChatGPT, automation tools) is a bonus. This will be a hybrid role with 3 days in the office at our El Poblado Office.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary

GBS Intermed A/P Assoc - Asistente cuentas por pagar641547388249621229

Indeed

GBS Intermed A/P Assoc - Asistente cuentas por pagar

**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill \+ passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary:** This position verifies expense advances, makes daily routine payments, audits supply requisitions, and codes invoices. He/She identifies areas of exception, researching causes for holds and delays and initiating solutions to resolve issues that delay and suspend processing of vendors’ invoices. This position performs other tasks as requested. **Responsibilities:** * Reviews and follows up on account statements and other discrepancies regarding invoices and payment of accounts. * Serves as a liaison between departments and vendors. * Responds to administrative problems and vendor inquiries. * Ensures accuracy of vendor records. * Sorts, files, and matches invoices to prepare for processing. * Examines, analyzes, verifies, and corrects accounting transactions. **Qualifications:** * Students in the final years, Technologist or Professional in Accounting, Finance or related careers. * Basic English (A2\). * Proficient in Microsoft Office Word, PowerPoint, and Excel * Experience in accounting area in invoice registration, account statements, payment reconciliations. * Basic financial knowledge. **Other Details:** * Shift: Monday to Thursday 8:30am to 6:00pm and Friday 9:30am\-6:00pm. * Grade: 007\. * Modality: Hybrid (2 months at home and 2 months in the office). * Availability to work on holidays. * Application deadline: Oct 27, 2025\. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Domicilio, Laureles - Estadio, Laureles, Medellín, Antioquia, Colombia

Negotiable Salary