We are looking for a **Technical Support Advisor** to provide remote assistance to our customers, resolve connectivity issues, and configure network equipment. **Main Responsibilities:** * Handle calls and technical requests. * Diagnose and solve network problems. * Configure ONTs, routers, and internet services. * Record and escalate cases according to procedures. **Requirements:** * Student or graduate in **Computer Science or Telecommunications**. * **Minimum 6 months** of experience in a **technical Call Center** or network management. * Knowledge of tools such as **Hola Suite, Wispro, ACS, or Solar\-Putty**. * Availability for **rotating shifts** (Monday through Sunday). **Apply now and become part of our Technical Support team!** Job type: Full-time